Business Support Apprenticeship

Summary

Proudfoot Care Group is a small, friendly business with a big heart. They support care homes and professionals and are now looking for a Business Support Apprentice to join their close-knit team. If you’re organised, approachable, and detail-focused, this admin role could be a great step into the care sector and your professional journey.

Wage

£12,480 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 9am to 3pm.

30 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As a Business Support Apprentice at Proudfoot Care, you’ll gain valuable skills supporting a busy care-based team.

Duties will include but are not limited to:

Invoicing and filing
Answering the telephone and dealing with emails
Booking in meetings
Liaising with care home managers
Supporting in-house inductions
Managing staff absences and creating rotas for temp staff
Supporting with minimal HR duties such as new starter forms
Ordering PPE and uniforms
Uploading completed training records for employees

Where you’ll work

9 South Ln
Hessle
HU13 0RS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

AVANT PARTNERSHIP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship.

If you have not achieved a GCSE grade 4 (C) in English and maths or equivalents, you will be required to complete Functional Skills Level 2 in English and maths.

As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.

End-Point Assessment (EPA):

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

This includes:

Knowledge Test
Professional Discussion
Project Presentation

More training information

Avant Skills Academy.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Non judgemental
Patience

About this company

Proudfoot Care is a care-focused organisation with a small, friendly team supporting care homes and care professionals. As a growing business, they offer a supportive working environment and a chance to learn and develop a wide range of business admin skills within the care sector.

After this apprenticeship

Continued employment and potential progression with Proudfoot Care Group.

Ask a question

The contact for this apprenticeship is:

AVANT PARTNERSHIP LIMITED

Julianne Jessett

apprenticeships@avant.ac.uk

01482 253300

The reference code for this apprenticeship is VAC1000316568.

Apply now

Closes on Sunday 22 June 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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