Apprentice Sales Assistant and Animal Carer (Animaltastic Hemel Hempstead)

ANIMALTASTIC LIMITED

HEMEL HEMPSTEAD (HP2 4ER)

Closes in 18 days (Tuesday 13 May 2025)

Posted on 10 April 2025


Summary

An exciting position has arisen at our Hemel Hempstead branch. The ideal candidate must be flexible, enthusiastic, confident and able to multi task within a small team.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Animal care and welfare assistant (level 2)
Hours
4 days a week including a w/ends rota, shifts TBC.

40 hours a week

Start date

Monday 19 May 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Duties to include, but not limited to;

  • Completing the daily maintenance and health checks on all species of livestock
  • This will include ensuring our high levels of cleanliness and animal welfare are met
  • Tasks will also include enclosure maintenance, food preparation and animal health checks
  • Attention to detail is essential
  • Promoting high levels of customer service to all of our regular and one off customers
  • This will involve having a high level of product knowledge and being able to pass on advice and recommendations to give a high level of shopping experience
  • Monitoring, maintaining and updating sales display areas to provide attractive sales spaces and help to build the image of the company
  • Dealing with multiple types of transactions and payment processes
  • Also dealing with customers face to face, over the phone and via email
  • Ordering new stock and assisting with the receipt and unloading of goods
  • To ensure that the goods are uploaded onto the system and any issues are rectified
  • Dealing with customer complaints and ensuring that customer queries are able to be rectified

Where you’ll work

30 THE QUEENS SQUARE
HEMEL HEMPSTEAD
HP2 4ER

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

KEITS TRAINING SERVICES LTD

Your training course

Animal care and welfare assistant (level 2)

Equal to GCSE

Your training plan

  • Full training to be provided by the employer and KEITS at the place of employment
  • The applicant will be working towards and gain a Level 2 Animal Care & Welfare Apprenticeship Standard
  • The learner will be allocated an industry specific training consultant who will provide both remote and on site visits throughout the apprenticeship
  • The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship

Requirements

Desirable qualifications

GCSE in:

  • Maths and English (grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Team working
  • Patience
  • Previous animal experience

Other requirements

Lots of cleaning involved, general store work and weighing of animal feeds. It is not just holding animals all day, however it is very rewarding for the right candidate and able to learn a wide variety of skills in animal husbandry and customer service. KEITS reserve the right to close this vacancy should the need arise.

About this company

Animaltastic is a local, independent pet shop covering all aspects of pet care. We strive to give the best level of customer service and ensure that we can fill the role of the local, independent friendly pet shop. All staff are given full training in all areas of pet care in order to help give customers the knowledge in which they require and ensure that they have the highest level of shopping experience possible.

After this apprenticeship

  • The right candidate will help to became an asset to our team and become a permanent member of the team
  • Future prospects include becoming a member of staff and building up to potential become management
  • This will be dependent on skills learnt during the apprenticeship scheme

Ask a question

The contact for this apprenticeship is:

KEITS TRAINING SERVICES LTD

Heidi Clear and Bethany Wylie

recruit@keits.co.uk

The reference code for this apprenticeship is VAC1000314925.

Apply now

Closes in 18 days (Tuesday 13 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.