Level 3 Business Administration Apprenticeship

Summary

A great opportunity working For Euro Asian Parts as their business administration apprentice to provide office and employee support whilst organising the files and records of business activity. Interacting with clients on the phone and by e-mail, processing purchase orders and sales invoices. Great supportive company with progression opportunities.

Annual wage

£15,350 a year

Minimum wage rates (opens in new tab)

Pay review available during the course of the apprenticeship dependent upon performance within the job role and apprenticeship training

Training course

Business administrator (level 3)

Hours

Monday - Friday. Between either 8:00am - 4:30pm or 8.30am - 5.00pm.

39 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities will include:

Providing office support including customer and employee support
Assisting director with management of the business
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up to date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Dealing with import and export broker
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing and processing purchase orders
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Learning about the company's mission and available products/services
Emailing sales invoices
Preparing documents by printing, copying, and binding
Collecting and sorting post
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Being ready for any other administrative tasks that are required

Where you’ll work

5B BROOM BUSINESS PARK

BRIDGE WAY

CHESTERFIELD

S41 9QG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard
Support with English and maths if required
Work-based learning
End-Point Assessment

Requirements

Essential qualifications

GCSE or equivalent in:

GCSE English and Maths or Level 2 FS (grade A*-C/9-4 or Level 2 FS)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Positive attitude
Willingness to learn and grow
Polite and considerate
Confident and outgoing

Other requirements

Are you able to travel to the business within advertised working hours?

About this company

Euro-Asian Parts was launched in 2011 and is dedicated to helping accident repair centres and the independent motor trade to deliver outstanding service to their customers. Based in Chesterfield they supply genuine car parts for 27 different car brands.

http://www.eurasianparts.co.uk (opens in new tab)

After this apprenticeship

Euro Asian Parts will offer progression and further development within the business wherever possible

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Diane Jones

diane.jones@junipertraining.co.uk

The reference code for this apprenticeship is VAC1000295838.

Apply now

Closes in 6 days (Monday 27 January at 11:59pm)

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