Business & Administration Apprentice
SWIM EXPERT LIMITED
READING, RG1 8NQ
Closes on Thursday 15 May
Posted on 8 January 2025
Contents
Summary
You will be employed on a full-time basis as an apprentice administrator at Swim Expert and will also attend monthly college classes at Chiltern Training Ltd in Reading town centre.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
You will work full time Monday-Friday 9am-5pm, shifts may vary.
40 hours a week
- Possible start date
-
Tuesday 20 May
- Duration
-
1 year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
- Assist with general office tasks such as filing, data entry, and record keeping
- Answer and direct phone calls, take messages and manage communications
- Greet visitors and assist with inquiries, demonstrating excellent customer service
- Support the preparation and organisation of documents
- Maintain office supplies inventory and place orders when necessary
- Assist in scheduling meetings, appointments, and events
- Help with mail distribution and the management of incoming and outgoing correspondence
- Participate in projects and meetings, taking notes and following up on action items
- Collaborate with team members to enhance office efficiency and productivity
Where you’ll work
4 CREMYLL ROAD
READING
RG1 8NQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CHILTERN TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
You will complete you Business and Level 3 standard and you Functional Skills in maths and English.
You will attend a monthly class at Chiltern Training Ltd in the Reading town centre.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
Some Saturday shifts may be required.
About this company
SwimExpert, is the UKs leading swimming improvement service. We offer private swimming lessons guaranteed to improve your swimming technique! Whether it’s one to one private adult swimming lessons or swimming lessons for children, we can ensure that your swimming will improve. All of our swimming teachers are specially trained, hand-picked and have years of swimming teaching experience to help you improve. Swim Expert teach swimmers of all ages, from 2 years to over 70 years (you’re never too old to learn). Our client's abilities range from hydrophobic beginners who want to conquer their fear and gain water confidence, to national standard competition swimmers and international triathletes who want to tweak their technique. We have accomplished instructors who have experience with all abilities, and many years of swimming teaching, and swimming themselves to help you achieve your goals.
After this apprenticeship
Beginning as an apprentice administrator can serve as a solid foundation for a successful career in administration and office management. Here's a typical career progression path that one might take starting from this position:
- Senior Administrator
- Office Manager
- Executive Assistant
- Project Coordinator/Manager
- Operations Manage
- Director of Administration/Chief Operating Officer
Ask a question
The contact for this apprenticeship is:
CHILTERN TRAINING LIMITED
Admissions Team
enquiries@chilterntraining.org
0118 9566 995
The reference code for this apprenticeship is VAC1000295013.
Apply now
Closes on Thursday 15 May
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