Business Administrator Apprentice

Summary

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

Annual wage

£12,646.40 a year

Minimum wage rates (opens in new tab)

The NMW increases in April 2025.

Training course

Business administrator (level 3)

Hours

Monday - Friday 9 - 5pm.

38 hours a week

Possible start date

Thursday 20 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will report to the internal project coordinator/Office Manager with an overall responsibility for performance and require liaison with all individuals within the company at different levels under line manager guidance.

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:

· Proactively assisting with the smooth running of the office.

· Management and distribution of incoming and outgoing post

· Greeting any visitors to the office in a professional manger and provide refreshments where appropriate.

· Answering incoming phone calls, directing and taking messages where required.

· Data entry of information into excel spreadsheets, CRM system and others.

· Administration of training materials.

· Preparation of reports and management plans for clients, including proof reading.

· Provide general administrative support to colleagues, such as photocopying, faxing, and filing.

· Maintain cloud based (SharePoint) records.

· Assistance with marketing to include events, campaigns, website, social media, etc.

· Collaborate with team members on special projects or initiatives as needed.

· Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.

Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.

Where you’ll work

C12 Generator Hall, Coventry

CV1 4JL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will have an assigned Educator from Heart Of England Training who you will meet with monthly via teams.

Business administrator L3 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Non judgemental

Other requirements

You will need to undertake a DBS check.

About this company

Elemental Consulting Group provides a number of energy and carbon management-based services to clients within the commercial and industrial sectors. Our services assist companies in the reduction of energy costs and reduction of carbon emissions.

http://www.elemental.org.uk (opens in new tab)

After this apprenticeship

It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC1000294877.

Apply now

Closes in 27 days (Tuesday 11 February at 11:59pm)

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