International Freight Forwarding Apprentice

Summary

New opportunity based in Burton on the Wolds to join the team at Ohh Deer as an International Freight Forwarding Apprentice. The role will involve managing order processes, quality, customer expectations and compliance guidelines, along with managing inventory and controlling start to finish.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

Salary will be age dependant and in line with increase from April 2025 + an additional 25p per hour. Entry into profit share after 6 months.

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday, 8am-4pm

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Raising orders for our wholesale customers on our system.
Processing the necessary paperwork required for wholesale customers orders.
Booking in delivery of wholesale orders.
Goods In, receiving stock which has been delivered onto our system and putting away any available to be picked.
Picking and packing orders.
Arranging the shipping for orders going directly from our international suppliers, to our customers in the US.

Where you’ll work

Unit 6, Hawker Business Park

Melton Road, Burton-On-The-Wolds

Loughborough

LE12 5TQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LOUGHBOROUGH COLLEGE

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

• A progress review every 12 weeks with dedicated trainer assessor and line manager / workplace mentor.

• Observations and professional discussions with dedicated trainer assessor in the workplace & blended learning mode of delivery.

Requirements

Essential qualifications

GCSE in:

5 subjects including Maths, English and Science (grade C / 4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working

Other requirements

There is limited public transport to the warehouse, therefore candidates need to ensure they are able to travel before applying. Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

About this company

Founded by Jamie Mitchell and Mark Callaby in 2011, Ohh Deer is an independent, fast-growing start-up company selling greeting cards, stationery and gifts. Greeting Cards remain our main product but over the years we have diversified our offering and now make and sell other stationery and gift items. We have become firmly established within our industry selling to retailers across the world (including Sainsbury’s, Tesco, Barnes and Noble and Waterstones) and direct to customers online. We’re passionate about what we do and aim to be the leaders in our craft. We source the best artists, suppliers and staff to help us meet these expectations. We continue to be ambitious and want to grow the business further which this role will play an important part in supporting. Our warehouse is located just outside Loughborough in Burton on the Wolds.

https://ohhdeer.com (opens in new tab)

Company benefits

Staff discount scheme (including 40% off Ohh Deer with free greeting cards), free on-site parking, company pension, cover counselling for up to 8 sessions, regular social gatherings, including annual Christmas party. • 20 days annual leave

After this apprenticeship

Ability to progress through company with growth.

Ask a question

The contact for this apprenticeship is:

LOUGHBOROUGH COLLEGE

Recruitment Team

Apprenticeships@loucoll.ac.uk

The reference code for this apprenticeship is VAC1000294815.

Apply now

Closes in 9 days (Friday 24 January at 11:59pm)

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