Business Administrator Apprentice

Summary

This role is responsible for providing administrative support to the club, in particular the HR department. They will be required to support hiring processes, and manage the employee database, ensuring all records are kept up to date. You will be responsible for providing administrative support to all other areas of business at the club.

Annual wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9am to 5pm
37 hours 30 minutes a week
Possible start date: Monday 24 February
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your duties will include:

Guide employees on HR Policies, procedures, and employment-related matters. Ensure compliance with legal requirements and internal policies, including maintaining employee handbooks and updating policies as needed.
Support the recruitment process by monitoring applications, scheduling interviews, attending where required, and making sure the hiring manager has everything they need. Manage the HR System, Cezanne and ensure all data is accurate and up to date and provide accurate and timely reports as and when required.
Responsible for completing contractual paperwork and issuing of contracts of employment for both permanent and casual employees, ensuring the timely return of all paperwork, including ID paperwork for all new starters is submitted and checked within required timescales.
Carrying out DBS checks for new starters when required.
Manage the HR and company induction process for employees.
Work with the finance department to ensure accurate and timely payroll processing.
Assist employees with benefits enrolment, changes and queries.
Assist with processing sales & Purchase invoices on a timely basis as required including ensuring accuracy of amounts and allocation.
Assist with credit control and other general assistance to the finance department.
Support the HR Manager with employee relations cases.
Attending formal and informal meetings taking notes/minutes and providing HR advice in accordance with policies and procedures.
Ensure all personnel information is kept in accordance with policy and legislation, ensuring confidentiality and compliance with data protection / GDPR.
Perform other general administrative tasks at the request of the HR Manager or Directors.

Where you’ll work

Gloucester Rugby Club

Kingsholm

Gloucester

Gloucestershire

GL1 3AX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GLOUCESTERSHIRE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Standard. Workplace delivery.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Problem solving skills
Administrative skills
Initiative

About this company

Sports organisation. Premiership Rugby Club and Stadium conference and events facility.

https://www.gloucesterrugby.co.uk/ (opens in new tab)

Company benefits

24 Days holiday, Medicash (Corporate health plan), Gloucester Rugby tickets and clothing, Gym Membership & Subsidised lunches.

After this apprenticeship

Potential position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training & Apprenticeships

apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC1000294728.

Apply now

Closes in 19 days (Tuesday 28 January at 11:59pm)

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