Business Administration Apprentice - Lettings – Find an apprenticeship

Summary

Kurtis Property are currently looking to take on a Business Administration Apprentice to facilitate office organisation and communication by performing administrative duties, booking appointments and dealing with enquiries.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, between 9.00am and 5.00pm (1 hour lunch break included).
40 hours a week
Possible start date: Saturday 8 February
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The job duties will include providing office support including:

Assist in Property Viewings: Accompany potential buyers and tenants on property viewings, providing information about the features and benefits of each property.
Client Communication: Communicate with clients, both face-to-face and via phone/email, to understand their requirements and preferences.
Property Listings: Assist in creating property listings, including writing descriptions, taking photographs, and uploading listings to various platforms.
Market Research: Conduct market research to stay informed about industry trends, property prices, and competitor activity.
Negotiation: Learn negotiation techniques from experienced negotiators and assist in negotiating sales and rental agreements between buyers/tenants and sellers/landlords.
Administration: Support the administrative tasks of the sales and lettings process, including preparing contracts, arranging appointments, and maintaining accurate records.
Client Relationship Management: Build and maintain strong relationships with clients to ensure a positive experience and encourage repeat business and referrals.

Where you’ll work

600 GREEN LANE

ILFORD

IG3 9SQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by Crown Vocational Training
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training schedule has yet to be agreed upon, further details will be made available at a later date.
An apprenticeship includes regular training with a training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working
Creative
Initiative

About this company

Kurtis Property Services are a professional Estate, Letting and Management Agency based in Ilford and South Woodford. Having been established since 1989 the agency specialises in residential sales, lettings, and property management services throughout London and Essex. We operate from two central location. Our Ilford branch covers the whole of East London and also caters for surrounding areas such as Seven Kings and Dagenham, whilst our South Woodford branch covers West Essex. We continue to expand into other areas of London and deeper into the Essex regions.

http://www.kurtisproperty.co.uk (opens in new tab)

After this apprenticeship

The right candidate could progress into a variety of roles, such as:

Senior Administrator
Junior Manager
General Manager

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702597499

The reference code for this apprenticeship is VAC1000294651.

Apply now

Closes in 28 days (Friday 7 February at 11:59pm)

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Business Administration Apprentice - Lettings

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