Apprentice Administration Assistant

Summary

As an Apprentice Administrative Assistant in our Manchester office, this role would suit an individual who is looking to gain hands-on experience in a professional services environment. You will be working alongside the Private Client team, who are a close-knit team of highly regarded experts in their field.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday between 9:00am-5:30pm.
37 hours 30 minutes a week
Possible start date: Saturday 1 February
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

In this role, you will be an integral part of the team. You will be heavily relied upon for efficiently coordinating all administrative tasks, acting as the glue to connect the dots across a wider national network. Your role plays a significant part in ensuring we can continue to deliver exceptional service to our clients. It's important to see how your daily tasks contribute to this wider goal.

You will support Senior team members with:

Scheduling various meetings
Efficiently filing and maintaining current documents on the internal case management system
Closing files and recording any documents being sent for storage
Typing documents, such as letters
Processing any relevant paperwork
Maintaining and developing relevant spreadsheets for the team
Making calls to clients and third parties, recording information as appropriate
Billing
Supporting the team with answering any queries from the wider business
Any other general administrative tasks

Where you’ll work

98 King Street

Manchester

M2 4WU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Alongside your role, you will work towards achieving a Level 3 in Business Administration qualification with our provider, Damar. Facilitated by one study day per week.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills

About this company

Gateley stands apart from the crowd because of what we do and who we are. The first commercial law firm to float on the London Stock Exchange, our strategy is to differentiate what we do by diversifying the professional services that we offer our clients and to incentivise our people. It is this strategy that has seen our turnover nearly double since we listed and our team grow to over 1000 people. We are a business that has a great story to tell and an even more exciting one planned.

After this apprenticeship

Exposure and progression to secretarial or assistant level roles within the team.

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

The reference code for this apprenticeship is VAC1000293368.

Apply now

Closes on Friday 31 January

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Submit your application form and up to date CV via the link

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