Alan Day Volkswagen Commercial Vehicles Hampstead Service Technician Apprenticeship

Summary

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Motor vehicle service and maintenance technician - light vehicle (level 3)
Hours: Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.
40 hours a week
Possible start date: Monday 3 February
Duration: 3 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Where you’ll work

277 Finchley Road

London

NW3 6LT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

Equal to A level

Course contents

Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
Obtain diagnostic and repair information.
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
Use a range of diagnostic equipment.
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
Report faults using company procedures and recommend suitable further actions.
Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
Test the function of repaired and fitted components.
Adhere to business processes and complete documentation following workplace procedures.
Use ICT to create emails, word-process documents and carry out web based searches.
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
Obtain diagnostic and repair information.
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
Use a range of diagnostic equipment.
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
Report faults using company procedures and recommend suitable further actions.
Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
Test the function of repaired and fitted components.
Adhere to business processes and complete documentation following workplace procedures.
Use ICT to create emails, word-process documents and carry out web based searches.
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.

Your training plan

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.

On successful completion of the three year programme, you will receive the following:

Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications

Requirements

Essential qualifications

GCSE in:

English (grade 9-4)
Maths (grade 9-4)
Science (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

About this company

One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.

https://www.volkswagencv-apprenticeships.co.uk (opens in new tab)

After this apprenticeship

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

The reference code for this apprenticeship is VAC1000293341.

Apply now

Closes on Thursday 30 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

In order to be considered for this role, you are required to complete an online application via the link listed. Your online application will be forwarded to our specialist recruitment team. If you are successful in your application, they will talk to you directly and guide you through the next stages of application.

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