Business Administrator / Sales Executive Apprentice

Summary

You will be working towards your Level 3 Business Administrator Apprenticeship Qualification whilst working in a busy sales environment, dealing with varied customers from all areas within our business channels. Taking and making phone calls to customers, processing orders, researching new opportunities plus much more!

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

Wage range depending on experience (£12,480 - £16,770)

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm with a 30 minute lunch. Some weekend work may be involved at our events.

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working in a busy sales environment
Dealing with varied customers from all areas within our business channels
Taking and making phone calls to customers
Preparing quotes
Following up on quotes, processing orders
Ensuring customer service levels are maintained
Researching new opportunities
Communicating within all areas of the business, including marketing and distribution

Where you’ll work

KINETIC HOUSE

VAREY ROAD

EATON BANK TRADING ESTATE

CONGLETON

CW12 1UW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C+)
Maths (grade 4/C+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Personable
Interest in Sport
Desire to learn

Other requirements

Predominately based in Congleton with Occasional UK and international travel to sports events is a part of the role. Some weekend work may be involved at our events Company benefits: 20 days holiday, plus bank holidays

About this company

Based in Congleton, HS Sports' mission has always been to provide cutting-edge and innovative timing, training & display solutions, tailored to suit the individual needs of each client. Over the last 40+ years HS Sports have gained a reputation as one of the World's leading suppliers within the sports industry. Specialising in the supply of services and equipment to collate timing/scoring data, produce results and the dissemination of this to participants and spectators using a variety of mediums including SMS results messages, television graphics, electronic scoreboards, LED video screens, custom event aps, social media and tracking tools. APG Leisure (our swimming products side of the business) are one of the UKs leading suppliers of commercial aquatic equipment. Over the last 10 years the company has supplied hundreds of leisure facilities and swimming clubs with products such as start blocks, lane ropes, pace clocks, pool lifts, timing systems and more.

http://www.hssports.co.uk (opens in new tab)

After this apprenticeship

After completion of your apprenticeship, you will potentially have the opportunity to progress onto full-time positions within the business

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

01625410022

The reference code for this apprenticeship is VAC1000293047.

Apply now

Closes on Tuesday 28 January

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