Business Administration and Reception Apprentice

Summary

We are looking for a business apprentice to support our accounting team including support for reception and telephone enquiries.

Annual wage: £12,314 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday with a day release to Shipley College on a Thursday. Please discuss working hours at interview.
37 hours a week
Possible start date: Monday 20 January
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The duties for the new apprentices are:

Typing Letters
Answering phone calls
Photocopying
Scanning
Filing - paper based and electronic
Covering reception
Archiving client papers
Data input – MS Word / MS Excel

Where you’ll work

Sher House, 46 Houghton Place

Bradford

UK

BD1 3RG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHIPLEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard
English and maths Functional skills at level 2 (if required)
Training by day release with Shipley College

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Creative
Initiative

Other requirements

Please ensure you have: Researched the role, the location of the employer, Shipley College and are able to travel to both. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and may be asked to attend an assessment for Maths and English to support their application.

About this company

With over 25 years of experience, we pride ourselves in providing a range of bespoke accounting services to businesses and individuals, not only in Yorkshire but also nationally. Our team of chartered certified accountants will go the extra mile to help you manage your finances and grow your business. Whether you’re a start-up requiring tax planning services or have a personal tax query, we can help.

After this apprenticeship

The administration role may be a gateway to further career opportunities, such as management or senior support roles

Ask a question

The contact for this apprenticeship is:

SHIPLEY COLLEGE

The reference code for this apprenticeship is VAC1000293034.

Apply now

Closes in 18 days (Thursday 9 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

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