Level 3 Business Administration Apprentice

Summary

We’re looking for a motivated and enthusiastic Business Administrator to join our team and support our operational and administrative functions. This is a fantastic opportunity to gain valuable experience in a professional environment while working towards a Level 3 Business Administrator qualification through South Devon College.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

Pay will increase after the first year of your apprenticeship, to the National Minimum Wage for your age.

Training course

Business administrator (level 3)

Hours

Monday-Friday (8:30am-17;00pm) - will include some weekends, but not every weekend. Minimum of 30 hours a week with 30 mins for lunch & likeliness of increasing to 37.5 hours a week in peak season. Rota's will be released weekly.

37 hours 30 minutes a week

Possible start date

Saturday 1 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Administrative Support: Managing bookings, client communications, and updating systems
Customer Service: Responding to enquiries via phone, email, and face-to-face interactions
Office Management: Assisting with the organisation of documents, records, and office supplies
Financial Support: Assisting with invoicing, tracking payments, and basic financial admin
Event Coordination: Helping to plan and organise activities and events.
Team Support: Collaborating with team members to ensure smooth operations
Compliance: Ensuring data handling and processes comply with relevant policies and procedures

Where you’ll work

SEASHORE CENTRE

TANNERS ROAD

PAIGNTON

DEVON

TQ4 6LP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH DEVON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

A Level 3 Business Administrator Apprenticeship at South Devon College (equivalent to A Level)
Hands-on experience in a thriving business environment.
Training and support from an experienced and friendly team
Development of key skills in administration, communication, and business operations

More training information

If successful, you will be enrolled onto a 2-year Level 3 Business Administration Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to become a proficient Business Administrator. Supported by your Assessor Coach, Course Tutor and the team here at Reach Outdoors you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience.

Requirements

Desirable qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Organisation skills
Team working
Proactive and Positive
Strong communication
Keen eye for detail
Works well as an individual
Basic IT proficiency
Passion for outdoors

Other requirements

May very occasionally involve working outdoors.

About this company

Reach Outdoors is a dynamic and vibrant outdoor activity provider based in the beautiful South Devon region. Our mission is to inspire and enable adventure, creating unforgettable experiences for our clients. We pride ourselves on delivering high-quality service and fostering a supportive and fun working environment.

After this apprenticeship

Completing your apprenticeship with Reach Outdoors could lead to opportunities to progress into roles with greater responsibility for the right candidate.

Ask a question

The contact for this apprenticeship is:

SOUTH DEVON COLLEGE

Ashley Hone

01803 524950

The reference code for this apprenticeship is VAC1000293008.

Apply now

Closes in 28 days (Sunday 19 January at 11:59pm)

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