Office Admin Apprenticeship

Summary

The City Law Practice is a well-established firm that served large number of clients with expert legal advice and representation in a wide range of legal fields. We are specialised in immigration for individuals and businesses, and also handle family and children’s issues and commercial expertly.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, Shifts to be confirmed.
37 hours 30 minutes a week
Possible start date: Monday 3 February
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Personal Assistant duties and responsibilities:

Handling and responding to all correspondence including phone calls, emails and letters
Scheduling appointments and organising diary entries
Setting reminders for meetings, appointments and other important tasks
Making travel and hotel arrangements
Planning conferences, workshops, seminars and other events
Taking notes at meetings, preparing the minutes and subsequently distributing to all participants
Liaising with other members of staff and external parties such as clients and press
Preparing expense reports and maintaining a filing system
Helping to implement policies and procedures
Helping Director in managing Business matters

Where you’ll work

133 Soho Hill

Birmingham

B19 1AT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

METAGEDU APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will complete a Business Administrator L3 Apprenticeship standard:

Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4-9)
English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Number skills
Analytical skills

Other requirements

Starting salary of £18,000

About this company

The City Law Practice is a well-established firm that served large number of clients with expert legal advice and representation in a wide range of legal fields.

After this apprenticeship

Excellent progression available within the company
The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion

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