Data Protection Apprentice

Summary

Our Data Protection and information Governance Level 4 Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you develop your skill set, whilst building on your stakeholder management skills.

Annual wage

£21,000 a year

Minimum wage rates (opens in new tab)

As part of a growing DHL population, you'll receive access to a variety of excellent benefits including 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, mental health support, and private GP services.

Training course

Data protection and information governance practitioner (level 4)

Hours

Monday to Friday Times to be confirmed

40 hours a week

Possible start date

Thursday 4 September

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drives resilience, efficiency, improves quality and creates competitive advantage.

Our Data Protection Team support the business in delivering the detailed customer and internally focused elements of our regulatory obligations, to safeguard the information assets and reputation of our organisation, our customers and employees, in line with legal requirements and contractual arrangements. This role is responsible for supporting the delivery of a compliant culture within the region and rolling out the specified data protection compliance framework for UKI in conjunction with the DPO, Data Protection Team and business Data Protection Champions.

Working within the wider Digital & Technology Team, you will work with a passionate team, focusing on the things below and many more.

Supporting the DPO (Data Protection Officer) in ensuring compliance with GDPR and UK Data Protection Act 2018 which brings the regulation into UK law
Shadowing existing Data Privacy Managers with a view to leading on initiatives and projects relating to the implementation and evolution of data protection controls, processes, and standards with business stakeholders
Coordinating with, training and directly supporting Data Protection Champions within the region to ensure that they effectively deliver localised focus support to their allocated business unit(s)
Managing Data Privacy Impact Assessments with business stakeholders to ensure that high risk processing is identified and mitigated focused on regression recording, new business opportunities and changes to processing in current operations to minimise the risk to DHL and the data subjects
Support the maintenance of a register of data processing operations and suitable reports to prove compliance
Manage the generation of adequate, suitable and accurate records to meet requirements of legislation
Report on compliance to the DPO. Support region wide focus on appropriate handling and protection of employee & customer personal data
Support the team with regards to data protection questions and queries from UKI stakeholders
Support customers in identifying, resolving actual/potential data protection issues and handling audit requirements
Support the handling, investigation and resolution of data breaches and incidents as required
Supporting where necessary the handling of Data Subject requests for DHL employees and customer related personal data
Management of key operational tooling which supports the team's BAU activities including, but not limited to, the Activity Log and shared Data Protection Mailbox, allowing us to effectively triage and allocate the team's workload

Where you’ll work

Statham Road, Skelmersdale

WN8 8DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Data protection and information governance practitioner (level 4)

Equal to higher national certificate (HNC)

Course contents

Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
Prepare documentation and materials for review and ratification.
Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
Undertake data collection, data analysis, data presentation and date storage such as data incidents.
Interpret regulation and legislation, share best practice and advise stakeholders on its application.
Identify organisation needs and how these are applied to enquiries.
Interpret and apply sector guidance appropriately.
Undertake investigations and interviews in order to assess a data breach.
Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
Provide day to day support, specialist advice, guidance and training across the organisation and external stakeholders for all matters regarding information governance and data protection.
Identify potential data solutions and evidence the way in which they could improve data management.
Use IT systems to manage, share and store information in accordance with data protection requirements and organisation policies.
Communicate complex subjects in simple terms through different media (such as face to face meetings, emails, reports and presentations) to enable key stakeholders to understand what is required.
Prepare documentation and materials for review and ratification.
Working at times under time pressure, prioritising their workloads in order to raise and resolve areas of concern such as individual rights, breach management, FOI requests and information sharing.
Being able to accept and deal with changing priorities related to both their own work and to the organisation, showing the flexibility to maintain high standards in a changing environment.
Undertake data collection, data analysis, data presentation and date storage such as data incidents.
Interpret regulation and legislation, share best practice and advise stakeholders on its application.
Identify organisation needs and how these are applied to enquiries.
Interpret and apply sector guidance appropriately.
Undertake investigations and interviews in order to assess a data breach.
Gather, analyse, use and share data to inform risk assessment and make judgements on actions to take.
Make decisions on data protection and information governance issues raised and ensure that any areas of concern are escalated to the stakeholders.
Provide day to day support, specialist advice, guidance and training across the organisation and external stakeholders for all matters regarding information governance and data protection.
Identify potential data solutions and evidence the way in which they could improve data management.

Your training plan

As part of the Data Protection and Information Governance Level 4 Apprenticeship, they will complete the learning online through Damar Training and on-site learning at their dedicated DHL Supply Chain site

Requirements

Essential qualifications

GCSE in:

English (grade Grade C and above/4-9)
Maths (grade Grade C and above/4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

Other requirements

Assessment centre is 26th March 2025

About this company

Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow

https://careers.dhl.com/global/en/dsc-apprentices-uk (opens in new tab)

After this apprenticeship

We want Apprentices to build their careers, with the option to complete a further Apprenticeship after completing the Data Protection and information Governance Level 4 Programme
Apprentices can contribute their ideas to influence the success of our business and be a part of an organization that makes an impact to society as well as to the world of logistics. After your programme you will transition into the Alumni community to continue the growth of your career

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

emergingtalent@dhl.com

The reference code for this apprenticeship is VAC1000292898.

Apply now

Closes on Thursday 20 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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