Business Admin Apprenticeship

Summary

Do you want to pursue a career in Administration? Do you want to achieve a qualification with a guaranteed permanent position at the end? Apply now!

Annual wage

£22,764 a year

Minimum wage rates (opens in new tab)

24 Days annual leave + Bank Holidays, Pension Scheme. A range of benefits including a flexible benefits scheme which includes access to buy additional annual leave, cycle2work, and gym memberships; online voucher portals; and social value benefits.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am - 5pm

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Amey delivers facilities and estate management services, including planned and reactive maintenance, cleaning and project management into over 60 Prisons on behalf of the Ministry of Justice (MOJ) and Her Majesty's Prison and Probation Service (HMPPS).

As an Apprentice, every day will be different! Your main responsibility is account support under the guidance of the Operational Business Improvement support team.

As you progress through the apprenticeship program, you will work toward achieving key responsibilities

Utilisation of the business's Computer Aided Facilities Management (CAFM) system supporting site teams when required.
Assist and support the drive to improve our quality standards and assurance across all the operational businesses, including standards in customer service and health and safety.
Contribute to the Continuous improvement of the company's image and credibility with all stakeholders.
Accounting for prison Health and safety delivery and compiling databases to ensure the improvement of the overall Company Health and Safety culture
Raise Account Purchase Orders and Task Orders ensuring payment of invoices as required
Support in the People Operating model and Training by taking responsibility of master matrices and Spreadsheet
Site administrative support under the direction of the Business Support Coordinator

As part of your Apprenticeship, you will be enrolled onto a Business Administrator Apprenticeship Level 3 qualification which normally runs for 12/18 months. You will be fully supported by our partnered college to achieve this qualification by attending college 1-day per week, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.

Where you’ll work

Midlands, this role is based on-site and will require occasional visits to other prisons and Amey of

LE15 7RD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GREY SEAL ACADEMY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of this role, we have partnered with Grey Seal Academy who will assist you in achieving a Level 3 in Administration qualification. With your dedicated Grey Seal trainer, you will support you in your learning, development of competency and generation of evidence to achieve your qualification.

You’ll be provided with a “buddy”, to assist you as you settle in. This is the person will be the friendly face when you join our Highways team – the go-to person that you will ask lots of questions to when you start! Once you have settled in, you will be allocated your mentor in the workplace. Your mentor will support you throughout your qualification, help you learn the technical skills and have regular catchups with you to ensure that you are on the way to become our next Apprentice superstar!

Requirements

Desirable qualifications

GCSE in:

English (grade 3/D or above)
Maths (grade 3/D or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Problem solving skills
Administrative skills
Team working

About this company

Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.

https://www.amey.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

At the end of your Apprenticeship, you will move into a guaranteed permanent position with Amey, and your development does not stop there! As part of being an employee at Amey, you will be given lots of opportunities to further your development; whether that is by doing a further qualifications which Amey will fund through our Apprenticeship Schemes or progressing further in the business, the choice is yours!

Ask a question

The contact for this apprenticeship is:

AMEY SERVICES LIMITED

Gemma Denson

Gemma.denson@amey.co.uk

The reference code for this apprenticeship is VAC1000292806.

Apply now

Closes in 21 days (Sunday 12 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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