Business Admin Apprenticeship - Hermitage Primary School – Find an apprenticeship

Summary

Hermitage Primary School is seeking a motivated and organized individual to join our team as a Business Administration Apprentice. This 16-month program, delivered by LMP Education (rated the UK’s top training provider), offers a valuable opportunity to gain a Level 3 Business Administration qualification.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8:00am - 4:00pm. (Term Time only, 38-40 weeks a year)
37 hours a week
Possible start date: Wednesday 15 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Serve as the first point of contact for parents, visitors, and staff, ensuring a warm and professional welcome.
Oversee the reception area and ensure all visitors follow safeguarding procedures and receive appropriate information.
Handle front-line enquiries from parents, pupils, and staff in person, by phone, and via email promptly and politely.
Manage and record calls from parents reporting absences, ensuring accurate updates to attendance records.
Liaise with external agencies and distribute messages and correspondence efficiently.
Draft and send letters, text messages, and other communications to parents and carers as required.
Perform administrative tasks, including filing, data entry, distributing mail, and preparing outgoing post.
Assist with photocopying, resource preparation, and managing classroom materials.
Support the Finance Officer with data entry, processing orders, and managing invoices.
Maintain tidiness and organization in public and shared school areas, ensuring readiness for visitors.
Oversee storage and distribution of school uniforms, lost property, and sportswear.
Collaborate with the attendance lead to contact parents about pupil absences and calculate lunch numbers.
Participate in training and performance management, sharing insights to improve office processes.
Uphold school policies, including health and safety and equal opportunities, while supporting safeguarding practices.
Undertake additional tasks aligned with the role's grade, including supervising unwell pupils or providing basic first aid.

Where you’ll work

Vaughan Way

London

E1W 2PT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Work towards your Level 3 Business Administration Qualification. (All learning is delivered online/remote).

Training Provider: LMP Education (rated 1st best UK training provider)

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Organisation skills
Logical
Team working

About this company

Hermitage is a one-and-a-half form entry primary school located next to the River Thames, in the historic area of Wapping. We are a short walk from the Tower of London; Tower Bridge and St Katharine’s Docks and we work hard to ensure that our pupils can make the most of this amazing location! Our curriculum develops skills and knowledge progressively over eight years and reflects our multicultural community and location in London. Wherever possible, we take a creative approach to learning and offer a broad curriculum to all our pupils. We are a percussion specialist school, with children learning African drumming and the glockenspiel in Years One to Four before progressing to Steel Pan drumming in Years Five and Six. We have extensive grounds which include a pond and wildlife area, plus a community growing space, where children can learn about how to care for the world around them. We enjoy working with visiting specialists and recent projects include concerts at The Royal Albert Hall and the O2 and an ongoing partnership with the Unicorn Theatre.

https://www.hermitage.towerhamlets.sch.uk/ (opens in new tab)

After this apprenticeship

Full-time role to be considered upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Owen MacKinnon

owen.mackinnon@lmpeducation.org

The reference code for this apprenticeship is VAC1000292629.

Apply now

Closes in 22 days (Monday 13 January at 11:59pm)

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Business Admin Apprenticeship - Hermitage Primary School

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