HR Apprentice

Summary

TES is seeking an HR Apprentice to join our dynamic People and Culture team, where you’ll play a key role in supporting our workforce while learning valuable skills. You will assist in a range of activities, including recruitment, employee relations, and HR administration, while developing knowledge of HR policies, procedures and best practices.

Annual wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday, 8:00am to 4:30pm, with one of these days for study/attendance at college. One hour lunch break.
37 hours 30 minutes a week
Possible start date: Monday 3 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an HR Apprentice, you will support the People and Culture team in delivering high quality HR services across the organisation. This role offers the opportunity to gain valuable on-the-job experience while working towards achieving the Level 3 HR Support Apprenticeship qualification.

HR Administration:

Maintain accurate and up-to-date employee records using HR systems.
Prepare and issue HR documents, such as contracts, offer letters, and onboarding packs.
Support the team in organising employee files in compliance with GDPR.

Recruitment and Onboarding:

Assist with job postings on relevant platforms and manage candidate applications.
Schedule interviews and liaise with candidates and hiring managers.
Support the onboarding process, including induction system enrolment and ensuring all new joiner processes are completed.

Payroll and Benefits Administration:

Provide accurate data to support payroll processing.
Assist in the administration of employee benefits and respond to related queries.

Employee Relations Support:

Respond to routine HR queries from employees and managers.
Support the HR team in coordinating meetings, such as disciplinary or grievance hearings, and taking minutes where required.

HR Projects and Compliance:

Assist with HR initiatives and projects, such as engagement surveys, wellbeing programmes, or policy reviews.
Ensure compliance with employment legislation and company policies.

Continuous Improvement:

Contribute to the improvement of HR processes and suggest ideas for enhancing efficiency.
Actively participate in team meetings and share insights or learnings from the apprenticeship programme.

Where you’ll work

Tes House Heath Business Park Grange Way

Colchester

CO2 8GU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COLCHESTER INSTITUTE

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard and the CIPD Level 3 Foundation Certificate in People Practice.
Monthly classroom attendance at Colchester Institute - Colchester Campus.

Requirements

Essential qualifications

GCSE in:

maths and English (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

There is the opportunity to travel to other offices but not a specific requirement of the role. There is a requirement to be able to get into the Colchester office three days per week.

About this company

TES 2000 Ltd is a long established, highly regarded principal contractor to the rail industry. The company headquarters are in Colchester, Essex, with regional offices in Peterborough and Doncaster. We undertake a range of services on Network Rail’s infrastructure, including the delivery of track renewal projects. We have developed high levels of expertise and national coverage in the delivery of Possession Management, Electrification, Technical Services, Track Renewals and Maintenance.

https://www.tes2000.co.uk/ (opens in new tab)

Company benefits

Pension, Health Care cash plan, Employee Assistant Programme, Life assurance x 1 salary, holidays 25 days plus 8 bank holidays per annum.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Successful completion of the HR Support Apprenticeship could lead to:

Permanent roles in HR, such as HR Coordinator or HR Assistant.
Progression to further qualifications, such as CIPD Level 5.
Opportunities to specialise in areas such as recruitment, employee relations, or learning and development.

Ask a question

The contact for this apprenticeship is:

COLCHESTER INSTITUTE

Colchester Institute - Apprenticeship Team

ci.apprenticeships@colchester.ac.uk

01206 712043

The reference code for this apprenticeship is VAC1000292622.

Apply now

Closes on Friday 31 January

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After signing in, you’ll apply for this apprenticeship on the company's website.

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