Apprentice Business Administrator in a Legal Office

Summary

The company is currently recruiting an Administrative Assistant to provide office support in a busy legal environment. The job will be in our Private Client department, dealing with Wills, Probates and Lasting Powers of Attorney and general admin duties.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Office hours: 9:00am till 5.30pm Monday to Thursday and 8.00am till 4.30pm Friday. An hour for lunch each day.
37 hours 30 minutes a week
Possible start date: Saturday 1 February
Duration: 1 year 1 month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role offers a range of tasks that provide experience in developing various office and legal skills within a professional company.

The role will include:

Taking calls and messages and passing to the appropriate person
Making calls
Scanning
Data entry
Setting up new clients and files on our Case Management System
Conflict Checking on our Case Management System
Customer Due Diligence
Assisting the Fee Earner and Senior Legal Secretary
Sending emails and responding to emails
General office administration/reception
Assist senior and managing partners with administration
Filing / file management
General miscellaneous admin tasks around the office and within a team.
To deal professionally with clients, colleagues and other professional agencies on the telephone and in person as required
To accurately record messages and forward these to the appropriate person without delay
To ensure the confidentiality and security of all the company’s and client’s documentation and/or information

Where you’ll work

UNIT 7

RADFORD CRESCENT

BILLERICAY

ESSEX

CM12 0DU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training will be given leading to a recognised Business Administrator Level 3 Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including level 2 (if you already do not hold the equivalent)

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 7-9)
Maths (grade 7-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working

Other requirements

Good level of English essential as the role will involve a lot of correspondence writing. Good level of maths when dealing with Land Registry.

About this company

Sanders Witherspoon has been representing clients in Billericay, Brentwood, Chelmsford, Essex and throughout the UK, for over 60 years. This means we understand the law and more importantly, we will quickly get to understand your needs. We're a team of specialists, not generalists. This means that whatever your legal issue, you can be assured that your solicitor will be an expert in that field and can give you the best possible advice or resolution for your case. From fixed fees to hourly billing, we guarantee to keep your costs as low as possible.

http://www.sanderswitherspoon.co.uk (opens in new tab)

Company benefits

20 days holiday per year, plus Bank Holidays.

After this apprenticeship

There are various career options within the organisation on completion of the apprenticeship. This could be family law, conveyancing and other opportunities.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

GEMMA BARR

gemmabarr@davidsontraining.com

07399 586723

The reference code for this apprenticeship is VAC1000292580.

Apply now

Closes on Saturday 25 January

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