Apprentice Business Administration

Summary

Fantastic opportunity to join our growing team and learn all aspects of office/business administration. The varied role will involve supporting different teams within the company, whilst working towards an Advanced Level 3 Business qualification. We love to encourage and develop our apprentices and watch them flourish and grow within their roles.

Annual wage

£17,664 a year

Minimum wage rates (opens in new tab)

The salary will be reviewed after 6 months in post.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 08:00 - 17:00. Friday, 08:00 - 16:30.

39 hours 30 minutes a week

Possible start date

Monday 20 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a hardworking and reliable apprentice. Good communication is very important for this role. For the right apprentice, this role will lead to a permanent position.

With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:

Answering the telephone
Using Microsoft Packages, in particular Word and Excel and Outlook
Use of our own CRM Software
Data processing, including customer requests and orders
Arranging deliveries - liaising with customers & internal team members
Data management and filing
Alternating tasks within the finance and sales department
Order processing
Processing sales and purchase invoices
Assisting with credit control
Assisting all members of the team as and when required
Dealing with requests for information
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.

Full training will be given.

Where you’ll work

LOW MILL LANE

RAVENSTHORPE INDUSTRIAL ESTATE

DEWSBURY

WF13 3LN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administration apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Patience

Other requirements

Good transport links - check location before applying. Vacancy will close early if successful applicant found so apply early.

About this company

The J D (UK) Ltd and Alunet Systems Ltd group are leading distributors of all residential doors. We are one of the largest distributors of roll-formed aluminium profiles in Europe as well as one of Europe's largest distributers of sectional doors. JD UK, founded as a small family-run business in the mid 1990’s has grown phenomenally in the intervening years. We are specialists with over 20 years of experience, providing homes all across the UK with the best quality garage door products from around the world. We provide unique door systems for all applications, with one of the largest standard RAL palettes on offer and the largest range of laminated/foiled finishes available. Alunet Systems Ltd is a market leading provider of aluminium bi-folding and sliding door systems, as well as aluminium windows and rooflights.

https://www.jdukltd.co.uk/ (opens in new tab)

After this apprenticeship

Great prospects for progression to a full-time position for the right candidate

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000292518.

Apply now

Closes in 21 days (Monday 13 January at 11:59pm)

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