Business Admin Apprentice

Summary

An exciting opportunity has arisen for an office administrator to join Urban Green, based in Manchester. Working within an office environment, the role will cover all aspects of office support to ensure the smooth running of the business. Urban Green offers an engaging and supportive working environment.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9.00am to 5.00pm
37 hours 30 minutes a week
Possible start date: Thursday 16 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General

Managing phone calls
Managing incoming and outgoing post
Taking minutes, writing up and distributing
Printing and scanning documents
Arranging staff/client meetings, scheduling appropriate times, booking rooms, planning refreshments and taking meeting notes where appropriate
Arranging staff travel and accommodation booking arrangements
Organising vehicle maintenance and records
Organising CPDs
Liaising with the office landlord regarding fire procedures, welfare, etc.
Working and supporting the wider team

Staff

Organising arrangements for new starters/leavers
Maintaining first aid, fire and health and safety compliance
Organising staff forum/social events

Finance

Maintaining the purchase order system

Asset Management

Managing and maintaining a stock of sundry office supplies and refreshments
Maintaining PPE, tools and equipment log

Marketing

Requesting pictures, content, etc from staff to write posts for the company website and social media accounts
Organising and supporting events

Where you’ll work

GROUND FLOOR THE TOWER

DEVA CITY OFFICE PARK

TRINITY WAY

MANCHESTER

M3 7BF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard Apprenticeship Training will take place at the workplace.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Team working
Initiative
Competent in Microsoft Office
Punctual and personable
Enthusiastic
Reliable
Organised

Other requirements

Candidates should ensure they check the employer's location before applying.

About this company

Urban Green is a design and environmental consultancy who specialise in landscape architecture, urban design, landscape planning, arboriculture, ecology, biodiversity net gain and GIS. Our teams work together to overcome challenges and provide clients with solutions and expert advice. We are driven by a shared desire to make a positive impact on people, places and the environment. Based in Manchester, we work with clients and on projects across the UK.

After this apprenticeship

Fantastic opportunity for candidates to progress

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jason Wales

jwales@rochdaletraining.co.uk

07860919380

The reference code for this apprenticeship is VAC1000292466.

Apply now

Closes in 24 days (Wednesday 15 January at 11:59pm)

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