Business Administration Apprentice

Summary

We are seeking a motivated and detail-oriented individual to join our team as an Apprentice Sales and Administration Assistant. This role offers the opportunity to gain hands-on experience in sales and general business administration, with the aim of developing into a future Sales Account Manager or progressing into the Marketing Team.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37 hours per week, 8am-4pm or 9am-5pm each day. Days TBC.
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Support for Sales and Accounts Director:

Assist with data management and organisation.
Liaise with clients to address inquiries and maintain relationships.
Provide support in account management tasks.
Make outbound calls to clients and prospects.

Support for Managing Director:

Perform general administrative duties.
Assist with basic accounting tasks.
Organise and maintain business data.

Learning and Development:

Shadow qualified staff members to gain a deep understanding of sales strategies and account management practices.
Participate in training and mentorship programs to develop skills for a future Sales Account Manager role or similar.

Where you’ll work

Chancery Place

50 Brown Street

Manchester

M2 2JT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SALFORD CITY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

L3 Business administrator Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative

About this company

Setup in January 2021 with £200 in a bedroom. Since grown to a multimillion turnover infrastructure provider supporting residential, industrial and commercial developers in scoping, designing and constructing utility infrastructure on projects across the UK.

Company benefits

25 days annual leave, birthday off, flexible working, city centre office, young team to work with.

After this apprenticeship

For the right candidate, this role is designed to provide a pathway into a Sales/Marketing Account Manager position, offering structured training and mentorship to help you succeed in your career.

Ask a question

The contact for this apprenticeship is:

SALFORD CITY COLLEGE

Mary Takhar

mary.takhar@salfordcc.ac.uk

01616315555

The reference code for this apprenticeship is VAC1000292308.

Apply now

Closes in 14 days (Sunday 5 January at 11:59pm)

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