Reception Apprentice

Darwen Aldridge Community Academy

Lancashire, BB3 3HD

Closes in 14 days (Sunday 5 January at 11:59pm)

Posted on 16 December 2024

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Summary

Darwen Aldridge Community Academy (DACA) is an 11-18 academy situated in the heart of Darwen. DACA prides itself on excellent teaching, broad curriculum and wonderful pastoral care students. We are looking for a Reading TA Apprentice to support our students achieve their full potential. This role is very rewarding and every day is different!

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

This position is term time only which is reflected in the salary. The hourly rate is £6.40

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8.00am to 4.00pm.

35 hours a week

Possible start date

Monday 20 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  •  Be the first point of contact for visitors, clients, and customers
  • Answer and direct calls, ensuring smooth communication
  • Help with office administration, managing appointments, and bookings
  • Maintain a welcoming reception area, creating a positive first impression for all visitor
  • Learn on the job while gaining valuable qualifications and industry skills

Where you’ll work

Sudell Road

Darwen

Lancashire

BB3 3HD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ALDRIDGE EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Training takes place in the workplace and off-the-job with your tutor
  • You will have one day a week to complete your coursework
  • You will meet your tutor every month

More training information

  • Your training provider is Aldridge Adult learning a grade 2 Ofsted rated training company
  • The course is broken down over an 18-month period and consists of written assignments, observation of practice and other assessment methods
  • You do not attend college all training is remote online or face-to-face with your tutor

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Team working
  • Patience

About this company

Darwen Aldridge Community Academy is part of the Aldridge Education Trust..

Company benefits

Cycle to work scheme. Employee Assistance Programme. Staff recognition. Aldridge benefit scheme.

After this apprenticeship

  • Become a qualified Business Administrator on a permanent contract
  • Progress to university 

Ask a question

The contact for this apprenticeship is:

ALDRIDGE EDUCATION

Jo Cronin

j.cronin@aal.org.uk

07720346413

The reference code for this apprenticeship is VAC1000292305.

Apply now

Closes in 14 days (Sunday 5 January at 11:59pm)

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