Admin Apprentice

Summary

We are looking for an Admin Apprentice to join our team starting in January 2025, you will join our administrative team at Tendring Technology college, providing efficient administrative support to ensure the smooth running of the school.

Annual wage: £20,134 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 37 hours per week, Full time. Monday-Friday. Term time + 5 days. Shifts TBC.
37 hours a week
Possible start date: Monday 13 January
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Administration

Draft and distribute internal and external communications, including newsletters, bulletins, and announcements. Monitor school email and respond to enquiries promptly.
Maintain and update administrative and information systems, including student and staff records.
Compile and organise data for reports as required by the senior leadership team.
Monitor and order office supplies and other educational resources as needed, ensuring adequate stock levels.
Manage school admissions by collecting and processing student applications, maintaining enrolment records and assisting with admissions enquiries, including appeals.
Coordinate meetings and events such as school trips and parents’ evenings as required.
Manage school lunches, including setting up dinner registers, chasing payments, processing Free School Meals applications, logging changes into relevant systems and inform parents of changes
Execute administrative tasks promptly and accurately, adhere to administrative procedures and processes.
Assist the senior leadership team with administrative tasks, such as photocopying and printing.
Adhere to safeguarding policies and procedures, maintaining confidentiality and professionalism at all times.

Reception

Provide effective reception support, greeting visitors and communicating with courtesy and clarity to all stakeholders.
Manage general telephone and in-person enquiries with professionalism, directing these to the appropriate staff members.

Where you’ll work

Thorpe Campus

Landermere Rd

Thorpe-le-Soken

Essex

CO16 0LQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LIFT SCHOOLS

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your Trainer will meet with you in the workplace or online every 2-4 weeks.
In between these meetings, you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.
Attend reviews with your employer and apprenticeship Trainer every 10 weeks to review your progress on the Level 3 programme.
The typical duration of the apprenticeship is 21 months, however, can be longer or shorter depending on existing knowledge, skills and experience.
You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications).

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths and English (grade A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Team working
Initiative
Willing to learn
Ability to self-evaluate
Able to work flexibly

Other requirements

To be eligible, applicants must have resided in the UK or EEA for 3 years prior to the start of the Apprenticeship. Please note: you must not have already completed a Level 3 Business Admin apprenticeship.

About this company

Who is Lift Schools? Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission: 1. We will provide an excellent education to every child, in every classroom, every day. 2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. 3. We will work with others beyond our network to benefit more children and communities.

https://www.liftschools.org/ (opens in new tab)

Company benefits

Well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector
This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors

Ask a question

The contact for this apprenticeship is:

Tendring Technology College

Talent Team

recruitment@liftschools.org

The reference code for this apprenticeship is VAC1000292221.

Apply now

Closes in 14 days (Sunday 5 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

In line with our safeguarding practices we are unable to accept CV’s. Apply today through our Careers website.

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