Haulage Administrator Apprentice

Summary

As a Haulage Administrator through the Business Administration apprenticeship you will coordinate the movement of goods, products and materials of McAuliffe Group Ltd.

Annual wage: £12,979.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8.30am to 5.00pm.
39 hours a week
Possible start date: Saturday 1 February
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Acting as a point of contact between the company and clients via email and telephone.
Preparing and submitting quotes, orders, contracts and various other documents to clients.
Scheduling transportation services, planning routes, and assisting drivers.
Monitoring drivers' logbook entries and performing payroll administration.
Liaising between managers and drivers, as well as collaborating with other departments to optimize transportation services.
Planning routes and preparing schedules, as well as tracking and reporting progress.
Handling customer queries and escalating serious complaints to management.
Complying to transportation regulations and company policies

Where you’ll work

MCAULIFFE HOUSE

LOXDALE INDUSTRIAL ESTATE

NORTHCOTT ROAD

BILSTON

WV14 0TP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

1 day a week at College
The rest of the training will take place in the workplace

Requirements

Essential qualifications

GCSE in:

English (grade 4/C and above)
Maths (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Confidence
Ability to Multitask
Strong negotiation skills
Excellent telephone manner

About this company

50 years of pride in the job Founded in 1970, McAuliffe has established itself as a leading remediation and enabling works contractor for UK housebuilders, developers, and main contractors. As a family business, we take deep pride in what we do. Our team finds the right solution for every project, then delivers it with a level of care and quality that keeps our clients returning year after year. This service-focused spirit started with our founders Maurice and Larry McAuliffe, and continues to fuel McAuliffe to this day. We deliver projects ourselves, using our own directly employed team and in-house plant and equipment. Taking a technology-backed approach that’s at the forefront of the sector, we bring certainty to projects from land purchase, right through to onsite delivery and verification. McAuliffe is growing year on year, with offices in Wolverhampton, Manchester and London. Always available when you call, and with one of the industry’s strongest health and safety records, our brownfield experts add value at every step of your project.

After this apprenticeship

Possible progression to a full-time role at McAuliffe Group Ltd

Ask a question

The contact for this apprenticeship is:

CITY OF WOLVERHAMPTON COLLEGE

Sophie Powell

The reference code for this apprenticeship is VAC1000292214.

Apply now

Closes in 15 days (Monday 6 January at 11:59pm)

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