Business and Sales Administrator Apprentice

Summary

Support the day-to-day functioning of the office, ensuring that administrative processes run smoothly. Provide support to staff and management, including handling transport and sales administrative duties. Assist with other office duties as skill, experience and knowledge develops.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

The minimum apprenticeship wage is £6.40 per hour currently but will move up to £7.55 per hour from April 1st 2025.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8:30am till 4:30pm.

37 hours a week

Possible start date

Monday 13 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Data entry
Office filing
Processing online orders
Courier data entry & filing
Direct transport administration duties
Transport POD checking

Where you’ll work

Unit 2

Tweedale North Industrial Estate, Madeley

Telford

TF7 4JT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TELFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice would have a day release once every two weeks at Telford College.

Allocated a mentor in the work-place.

Allocated an assessor to support with progress throughout apprenticeship.

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade C / 4)
Maths (grade C / 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Multi-Tasking
Good observation skills

About this company

Premier Garden Supplies are located near Madeley, Telford and manufacturer garden fencing products. They have a retail store along with a large online presence fulfilling orders on multi ecommerce channels.

https://www.pgs-ltd.co.uk/ (opens in new tab)

After this apprenticeship

Once completed the apprenticeship a permanent position will be available with progression into the sales or transport team.

Ask a question

The contact for this apprenticeship is:

TELFORD COLLEGE

Chris Field

chris.field@telfordcollege.ac.uk

01952 642326

The reference code for this apprenticeship is VAC1000292064.

Apply now

Closes in 15 days (Monday 6 January at 11:59pm)

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