Administration Apprentice

Summary

It’s an exciting time to join the newly formed Central Adminustration Team where no two days will be the same. Our purpose is to support the administration and coordination behind the events that take place within the college calendar. As an apprentice you will support all areas of the team, developing your skills within different admin functions.

Annual wage

£12,345.60 a year

Minimum wage rates (opens in new tab)

The salary for 18yrs and under in the first year is £12,345.60, 19-20yrs £16,589.40 and 21yrs plus £22,067.76.

Training course

Business administrator (level 3)

Hours

Monday - Thursday: 8.30am - 4.30pm, Friday: 8.30am - 4pm

37 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities include but not limited to:

Greeting and signing in visitors
Managing and processing the post
Booking rooms
Supporting administration for trips and visits
Supporting curriculum leaders with administration
Supporting with wider college activities such as enrolment, parents evening and end of year events
Supporting the Print Centre with printing, photocopying, scanning, binding of documents, monitoring of reprographics supplies
Managing multiple inboxes
Answering phone calls
Any other administrative tasks to support the Central Admin Team

Where you’ll work

University Road

Leicester

LE1 7RJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LOUGHBOROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Qualification:

Level 3 Apprenticeship Standard in Business Administrator

Delivery Method

Within the first 15 months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date.
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

About this company

WQE and Regent College Group is a further education college. At WQE we have a simple but passionate view of what good education should be. We believe it is about finding the best, the extraordinary, in everyone, and we provide the environment, all the support, skills and encouragement our students need to get the best grades they possibly can. Our aim is to enable each and every WQE student to achieve more for themselves than they ever thought they could.

http://Wqe.ac.uk (opens in new tab)

Company benefits

• Staff well-being programme • Cycle to Work Scheme • Annual flu vaccination • Continual Professional Development • Eyecare voucher scheme • On-site parking

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression to an Administrative Assistant role.

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