Business Support/Administration Apprentice

Summary

Open the door to a successful career with Industrial Pumps Ltd. If you want support and opportunity with a flourishing business, this is the apprenticeship for you! Industrial Pumps are looking to extend their existing Administration Team by recruiting an apprentice to help in the day-to-day running of their busy office in Rotherham.

Annual wage

£11,980.80 a year

Minimum wage rates (opens in new tab)

Pay will be reviewed upon performance and successful completion of apprenticeship

Training course

Business administrator (level 3)

Hours

Monday to Thursday – 08:30 – 16:30. Friday – 08:30 – 15:00.

36 hours a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:

· General administrative duties for the team such as creating quotes, filing, scanning, excellent record keeping, creating job cards and processing delivery notes;

· Assisting with vehicle management, including booking MOTs and taxing;

· Set people up for training when needed, alongside HR Team;

· Ordering office stationery/supplies;

· Creating and maintaining customer orders on the CRM system;

· Answering calls/emails and dealing with client queries in a professional and helpful manner;

· Greeting visitors at reception, signing them in and offering refreshments where required;

· Adhering to company procedures and policies.

You’ll develop your skills alongside the Management and Admin Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a good understanding of apprenticeships; to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a fantastic team, then please apply now! This apprenticeship and opportunity with Industrial Pumps will be highly competitive, so please don’t miss your chance!

Where you’ll work

UNIT 3E

QUINTEC COURT

BABOT HALL INDUSTRIAL ESTATE

ROTHERHAM

S61 4RN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Ability to prioritise workload
Friendly and approachable
Good attitude to work
Knowlwge of CRM systems

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

About this company

Industrial Pumps was founded in 1988 as a partnership employing three people. In 2006 it began trading as a Limited Company and in 2016 a management buyout occurred. The current owners of the business have invested and expanded Industrial Pumps into a multi skilled Mechanical and Electrical engineering company that now employs over 50 people. We offer a bespoke pump repair service which includes removal, repair and refit back on site. We have in-house machine, fabrication and welding workshops to assist with the re-engineering of obsolete spares for older assets. Our site services include the removal and repair of screens, pipework and all ancillary equipment associated with our three major Utility Clients with whom we have framework agreements in place. Alongside this our experienced Technical team offer a full service to general industry clients which includes problem solving, supply of new pumps and spares and excellent after sales care. The business is committed to giving local young people opportunities by utilising apprenticeship schemes. Our successful rolling apprenticeship scheme has been running for 8 years now.

https://www.industrialpumps.co.uk/ (opens in new tab)

After this apprenticeship

Further and higher skill development within the business. A lifelong career with Industrial Pumps Ltd.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

Lorraine

lorraine.savage@rnngroup.ac.uk

07713 319356

The reference code for this apprenticeship is VAC1000291988.

Apply now

Closes on Friday 24 January

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