Business Administrator Apprentice

Summary

This role involves working for the CRT Engage team. CRT Engage is our health, skills and jobs programme. Our teams work with people to help them achieve their goals.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Shifts TBC.
37 hours a week
Possible start date: Monday 27 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To provide basic administration support to programmes in England.
To provide a welcoming point of contact for the CRT's programmes of activity: handling enquiries whilst ensuring service standards are met.

Main requirements of the roles:

Creativity & Innovation: Undertake a limited number of tasks involving creative skills.
Contacts & Relationships: Routinely exchange straightforward information.
Decisions: Carry work out within clearly defined controls/procedures. This will involve taking basic work decisions, which will have a limited effect on staff/the public and can be readily amended, if necessary.
Resources: Adhere to data protection measures and observe confidentiality at all times.
Work Demands: On rare occasions switch from one task to another in a different area of work and prioritise work.

Where you’ll work

1 WATERSIDE PARK

VALLEY WAY

WOMBWELL

BARNSLEY

S73 0BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BARNSLEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

BTEC in:

Any Subject (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative

About this company

The Coalfields Regeneration Trust is a community wealth building charity operating in Britain’s former coalfield areas. We create jobs and economic growth by building industrial units for SMEs and using our taxable profits to generate social value through working with partners to enable our communities to reach their full potential.

https://www.coalfields-regen.org.uk/ (opens in new tab)

After this apprenticeship

Possible progression opportunities.

Ask a question

The contact for this apprenticeship is:

BARNSLEY COLLEGE

Amanda ogley

apprenticeships@barnsley.ac.uk

01226216166

The reference code for this apprenticeship is VAC1000291907.

Apply now

Closes in 15 days (Monday 6 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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