Office Administrator Apprentice

Summary

They are seeking an apprentice who is dedicated and has a real interest in Administration to join their wonderful team. The successful candidate will enrol onto a Level 3 Business Administrator apprenticeship. This is a great opportunity to build a career with a growing company who value their staff and their development.

Annual wage: £14,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
37 hours 30 minutes a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Providing administrative support to both operations and
finance department
Handle incoming calls from clients, service partners and field
engineers
Assisting operations department to update operating
software with accurate site information and subcontractor details
Assisting with document management to include
photocopying, scanning and filing
Processing inbound documentation and inputting data onto the system
Assist the Operations team with operational tasks
Assist Finance with data-input and other ad-hoc tasks as required
Responsible for ordering office supplies
Greeting visitors, book meetings and travel

Where you’ll work

ME19

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

APPRENTICE TEAM LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 9-4 (A*-C))
Maths (grade 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

This company are a leading provider of enforcement, security and property services. Delivering security solutions to an expanding portfolio of clients across the UK. There enforcement services are delivered by a team of certified and highly experienced agents who work closely with the legal sector to ensure swift and effective outcomes. There security teams are dedicated to protecting clients' business assets, including their commercial property, by installing a range of state-of-the-art security solutions.

Company benefits

Employee Assistance Programme 25 days Annual Leave plus bank holidays Pension Scheme

After this apprenticeship

Possible progression onto further employment within the business and onto higher apprenticeships.

Ask a question

The contact for this apprenticeship is:

APPRENTICE TEAM LTD

Dylan Marshall

Dylan.marshall@apprenticeteam.co.uk

01246278931

The reference code for this apprenticeship is VAC1000291885.

Apply now

Closes in 21 days (Sunday 12 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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