Sales Executive Apprentice

Summary

Swarm Training is working with School Space to help find a Level 4 Sales Executive Apprentice. School Space aims to create thriving schools at the centre of thriving communities. This apprenticeship offers an exciting opportunity to gain a wide variety of skills to build an excellent career.

Annual wage

£16,000 a year

Minimum wage rates (opens in new tab)

The salary is between £16,000 to £18,000 per annum.

Training course

Sales executive (level 4)

Hours

Working hours will be 9am – 5:30pm, Monday to Friday. You will be required to go into the office on Mondays, Tuesdays and Thursdays, the rest of the week you have the opportunity to work from home.

37 hours 30 minutes a week

Possible start date

Monday 3 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Work closely with the Growth Team to discover new opportunities for lead generation in the sector
Work to Sales KPIs to achieve monthly sales targets
Carefully manage customer expectations in line with the Terms and Conditions of hire
Manage the sales pipeline and nurture leads, ensuring accurate and timely updates
Provide excellent customer service as the first point of contact for our customers via phone and email
Manage customer requirements to ensure field sales can follow up and close
Execute outbound lead generation strategies, including email and call campaigns
Qualify potential customer leads, understanding their needs to match them to a suitable School Space
Focus on lead conversion to drive successful sales outcomes

Where you’ll work

Unit 103 37 Cremer St, Hoxton London

E2 8HD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SWARM APPRENTICESHIPS C.I.C

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 4 Sales Executive qualification, this apprenticeship will take 12-18 months to complete with assessments. This will include Functional Skills in English and maths if required.

The apprentice is required to complete a minimum of 6 hours per week during working hours, working towards achieving the qualification. A tutor will conduct training sessions once a month, where the apprentice will be allocated tasks to be completed during working hours.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade Grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Outgoing, positive personality
Interest in Sales
Enthusiasm to learn

About this company

School Space aims to create thriving schools at the centre of thriving communities. They do this by partnering with schools across the UK to hire out their spaces in the evenings and weekends to a range of community groups. The income generated is used by their partner schools to improve educational outcomes and facilities for their students, in addition to building a stronger connection with the surrounding community. School Space’s operation covers 60+ schools (and growing), 200+ incredible part-time Community Connectors (the amazing people who open and close their schools) and thousands of events annually.

https://school-space.org/ (opens in new tab)

Company benefits

25 days holiday, plus bank holidays. Home working available. Team engagement social events.

After this apprenticeship

Upon successful completion of the apprenticeship, there is a possible full-time position available for the right person.

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Sophie Duffy

Sophie.d@swarmgroup.org.uk

The reference code for this apprenticeship is VAC1000291686.

Apply now

Closes in 28 days (Monday 20 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please fill in your contact details and attach a copy of your CV to apply.

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