Pension Administration Apprenticeship

Summary

We understand it can be very daunting either starting your first job after school or college or if you are changing careers. We can help you make that transition; our approachable teams will support you as you not only start your career, but also as you continue to progress among the many pathways we can offer.

Annual wage

£20,188 a year

Minimum wage rates (opens in new tab)

Salaries reviewed annually plus discretionary bonus paid in August of each year

Training course

Pensions administrator (level 3)

Hours

Monday to Friday, 9.00 am - 5.15 pm with 1 hour for lunch.

36 hours 15 minutes a week

Possible start date

Monday 1 September

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Communicating with clients, their members and advisers via email, letter, and telephone
Process client pension payrolls, including calculations of net pay, arranging payments, liaison with tax offices and preparation of year-end returns
The preparation of computer-generated benefit calculations and related correspondence
Attending team meetings to understand the priorities and offering support as required
Plus, lots more including interesting project work

Where you’ll work

St. James House

St. James Square

Cheltenham

GL50 3PR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Pensions administrator (level 3)

Equal to A level

Course contents

Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.
Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
Plan, manage and prioritise own workload effectively.
Identify pension problems, identify the appropriate course of action and suggest or support solutions.
Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
Use digital systems and applications safely and securely, in accordance with data security policies.
Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
Maintain robust and accurate schedules, records and systems of pension administrative activities.

Your training plan

Training to be conducted on employers premises.

More training information

The apprentice programme is well structured with the support of a skills coach and friendly mentors to ensure you succeed in your role and study. We will also teach you how to use our systems and provide all the pensions knowledge and skills you need to be able to communicate information to members and advise clients.

Requirements

Essential qualifications

GCSE in:

English (grade 5)
Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Team working

About this company

Barnett Waddingham is a leading independent UK professional services consultancy at the forefront of risk, pensions, investment and insurance. With a team of more than 1,700 people across 9 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours. As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.

https://www.barnett-waddingham.co.uk (opens in new tab)

Company benefits

Above average apprenticeship salary plus competitive discretionary annual bonus and salary review. Private Medical Cover. Pension. Gym membership/Cinema/Shopping discounts. Social/sporting groups if you want to take part.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There are lots of career opportunities to explore beyond your apprenticeship. You will be encouraged to continue to study and develop your skills if you wish to do so.

Ask a question

The contact for this apprenticeship is:

BARNETT WADDINGHAM ACTUARIES AND CONSULTANTS LIMITED

Jackie White

jackie.white@barnett-waddingham.co.uk

01242507638

The reference code for this apprenticeship is VAC1000291420.

Apply now

Closes on Friday 28 February

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply with your CV. We will then invite you to a short telephone screen with one of our friendly Early Careers team. Successful candidates will be invited to attend an assessment day or interview in our office.

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