Business Support Apprentice
31ten Consulting
London, SE1 4PL
Closes on Friday 31 January
Posted on 10 December 2024
Contents
Summary
31ten is a trusted, award-winning management consultancy firm that works in partnership with the public sector to make places better for the people that live, work, and learn in them. As an apprentice, you’ll get hands-on experience of a wide variety of office administration tasks, supporting the business to deliver meaningful outcomes.
- Annual wage
- £22,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.30am - 6.00pm, with an hour for lunch. 6 hours/week will be spent training or studying. You can do these 6 hours all on one day or spread across the week.
37 hours 30 minutes a week
- Possible start date
-
Monday 3 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
In this role, your key tasks would include:
Administration & Business Planning
- Supporting the organisation of internal and external client events
- Researching appropriate venues for events
- Diary management for our Senior Leadership Team (SLT), including sending meeting invites and booking meeting rooms
- Support keeping our CRM up to date
- Keeping key internal information, documents and policies up to date
- Monitoring the completion of timesheets
Office Management
- Working with the office manager to ensure the office is a safe and inviting place to be
- Ordering office supplies and organising team lunches / other socials
Finance
- Requesting and filing Purchase Orders (POs), contracts, remittance advice and other documents
- Raising invoices monthly and ensuring job managers send these out in a timely manner
- Following up with the payment of overdue invoices
- Working with the Operations Director to keep key financial reports up to date and handle other data requests
- Reporting of Management Information to frameworks
- Requesting approval for supplier invoices and filing appropriately
Bids and business development
- Carrying out ad-hoc research to support with tenders
- Summarising requirements for Invitations to Tender (ITTs) and Requests for Quotation (RFQs)
- Support in preparing and coordinating material for bids
- Coordinating generic materials and required policies
Where you’ll work
Ground Floor, Apex Yard
29-35 Long Lane
London
SE1 4PL
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE APPRENTICE ACADEMY LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English Language (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this company
31ten is a trusted, award-winning management consultancy firm that works in partnership with the public sector to make places better for the people that live, work, and learn in them. Integrity, inclusivity, social and environmental awareness are at the heart of the projects we deliver. 31ten works across: - Local & Central Government, - Housing & Development, - Education, - Health & Social Care; and - Blue Light Services. Our services in these sectors typically take the shape of: - Strategy & Transformation, - People & Change, - Finance & Assets, - Customer, Digital & Technology, - Procurement & Partnerships, - Placemaking & Regeneration; and - Business Cases.
https://www.31tenconsulting.co.uk/ (opens in new tab)
Company benefits
25 days annual leave + bank holidays The option to purchase up to 5 additional annual leave days (per year) Annual team summer away day and Christmas party Private healthcare package
After this apprenticeship
We’re keen to hear from tenacious, ambitious individuals who are looking for a permanent role upon the completion of the apprenticeship, where they can develop new skills and progress within our company. We are also open to supporting further qualifications and study.
Ask a question
The contact for this apprenticeship is:
31ten Consulting
Lauren Archer
careers@31tenconsulting.co.uk
The reference code for this apprenticeship is VAC1000291345.
Apply now
Closes on Friday 31 January
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After signing in, you’ll apply for this apprenticeship on the company's website.