Transport Administration Apprentice

Summary

To provide and gain administrative experience supporting the efficient operation of the Derbyshire Fire & Rescue Services Transport Department. Liaise with and provide support to all stations and departments with responsibility for a vehicle, providing high quality, efficient, timely, customer-focused and professional support.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Thursday 09:00 - 17:00 with half hour unpaid lunch Friday 09:00 - 16:30 with half hour unpaid lunch.

37 hours a week

Possible start date

Friday 31 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To provide and gain experience of administrative support to DFRS vehicle users, stations and departments
To learn and understand how the Transport admin team maintain a legally compliant fleet
To learn and gain experience using the fleet management system and to provide assistance in maintaining the accuracy of the fleet data as vehicle changes occur
To gain experience processing vehicle maintenance tasks using a database, verifying tasks and costs which requires attention to detail and a high level of accuracy
To gain experience importing the maintenance tasks into the fleet management system and verifying the accuracy of the import
To collate the monthly vehicle mileage returns and import data into the fleet management system
To collate and verify the monthly fuel return data and import data into the fleet management system
To gain experience with the administering of the pool car requests and bookings
To gain experience liaising with drivers/suppliers regarding the replacement of tyres and windscreens and raising the subsequent orders
To raise orders with suppliers using our Agresso finance system
To gain experience administering the stationery stock
To gain a rounded experience in the latest IT systems such as Microsoft 365
Understand and comply with all policies, procedures and relevant legislation

Where you’ll work

Butterley Hall

Ripley

Derbyshire

DE5 3RS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

L3 Business administrator Apprenticeship Standard.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

• Medical clearance, subject to reasonable adjustments under the Equality Act 2010, where appropriate. • Satisfy Police security vetting procedures at the appropriate level. This is an office based role and not a remote/home working role

About this company

The Service currently employs approximately 342 wholetime firefighters, 322 On-Call duty system firefighters, 38 Command and Control personnel and 176 support personnel. The Service operates and maintains 31 fire stations, three area offices and the Service has joint headquarters in Ripley, Derbyshire. The Service's Governing Body is the Derbyshire Fire & Rescue Authority which provides strategic leadership, monitors the costs incurred by the service and sets the budget. The work of the service is split into three main categories; Prevention and Protection, which are part of the Community Safety Portfolio, and Response. The Service is also required to assess the risks to the communities of Derbyshire and to plan for emergencies not just within Derbyshire but across the borders as part of a national response to emergencies.

http://www.derbys-fire.gov.uk (opens in new tab)

After this apprenticeship

Derbyshire Fire & Rescue is a medium employer and the apprentice will be able to apply for vacancies that may arise within the service.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

07956914838

The reference code for this apprenticeship is VAC1000291336.

Apply now

Closes in 29 days (Friday 24 January at 11:59pm)

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