Network Engineer Apprenticeship

39D SERVICES LIMITED

Essex, CM16 6HR

Closes in 14 days (Sunday 5 January)

Posted on 6 December 2024


Summary

Are you passionate about technology and eager to build a rewarding career in networking and IT infrastructure? We're looking for driven individuals to join our Network Engineer Apprenticeship Program with 39D Limited, where you’ll gain hands-on experience, develop in-demand skills, and earn industry-recognised qualifications.

Annual wage
£17,500 a year

Minimum wage rates (opens in new tab)

Training course
Network engineer (level 4)
Hours
Monday to Friday (8am – 4pm, 9am – 5pm with a 1 hour break).

37 hours 30 minutes a week

Possible start date

Tuesday 7 January

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Network Installation & Configuration
  • Troubleshooting & Performance Monitoring
  • Day-to-Day IT Support
  • Network Upgrades & Optimization
  • Documentation & Reporting
  • Risk Management
  • Task Prioritization & Communication
  • Customer Support & Escalation
  • Maintenance & Updates

Where you’ll work

Runway House North Weald Airfield North Weald

Essex

CM16 6HR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BALTIC TRAINING SERVICES LIMITED

Your training course

Network engineer (level 4)

Equal to higher national certificate (HNC)

Course contents
  • apply the appropriate tools and techniques when securely operating and testing networks
  • install and configure the elements required to maintain and manage a secure network
  • implement techniques to monitor and record systems performance in line with defined specifications
  • maintain security and performance of the system against known and standard threats
  • apply the appropriate tools and techniques to identify systems performance issues
  • apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
  • communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
  • upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
  • record task details whether face-to-face, remote or in writing in line with ogranisational requirements
  • interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
  • monitor, identify and implement required maintenance procedures
  • implement techniques to optimise systems performance in line with defined specifications
  • organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
  • explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
  • operate securely and apply the appropriate process, policies and legislation within their business responsibilities
  • communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
  • apply the appropriate level of responsibility when planning and prioritising work tasks
  • apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
  • ensure compliance of network engineering outputs with change management processes
  • select the appropriate tools and comply with organisation policies and processes when upgrading systems
  • apply the appropriate tools and techniques when securely operating and testing networks
  • install and configure the elements required to maintain and manage a secure network
  • implement techniques to monitor and record systems performance in line with defined specifications
  • maintain security and performance of the system against known and standard threats
  • apply the appropriate tools and techniques to identify systems performance issues
  • apply the appropriate tools and techniques to gather information to troubleshoot issues and isolate, repair or escalate faults
  • communicate outcomes of tasks and record in line with organisational procedures and SLAs including adherence to customer service standards
  • upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime. This should include backup processes
  • record task details whether face-to-face, remote or in writing in line with ogranisational requirements
  • interpret information received from a manager, customer or technical specialist and accurately implement the defined requirements
  • monitor, identify and implement required maintenance procedures
  • implement techniques to optimise systems performance in line with defined specifications
  • organise and prioritise clients or stakeholders’ requests in line with SLAs and organization processes
  • explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints in appropriate language considering accessibility and diversity implications
  • operate securely and apply the appropriate process, policies and legislation within their business responsibilities
  • communicate with a range of stakeholders taking into consideration the organisations cultural awareness and technical ability
  • apply the appropriate level of responsibility when planning and prioritising work tasks
  • apply the relevant numerical skills (Binary, dotted decimal notation) required to meet the defined specifications
  • ensure compliance of network engineering outputs with change management processes
  • select the appropriate tools and comply with organisation policies and processes when upgrading systems

Your training plan

Training schedule has yet to be agreed. Details will be made available at a later date.

Requirements

Essential qualifications

GCSE in:

  • English (grade 5)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Knowledge of network protocols
  • Valid driving license

About this company

At 39D, they are the go-to team for customers seeking IT support, telecoms solutions, and connectivity services. Their clients range from small businesses to large enterprises, spanning industries such as farming, transport & logistics, and renewable energy. They manage IT infrastructure for over 100 businesses, delivering tailored solutions to meet their daily operational needs

https://39d.co.uk/ (opens in new tab)

After this apprenticeship

Full-time role may be offered upon successful completion of the Level 4 Network Engineer apprenticeship.

Ask a question

The contact for this apprenticeship is:

BALTIC TRAINING SERVICES LIMITED

Shane Ward

shane.ward@balticapprenticeships.com

07462617506

The reference code for this apprenticeship is VAC1000290922.

Apply now

Closes in 14 days (Sunday 5 January)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.