Office Administration Apprentice (36094)

Summary

A fantastic opportunity to join a growing firm of solicitors in Northenden, with the opportunity to grow the role as the business expands. The role will concentrate on admin support for the business, including, filing, handling correspondence and greeting clients.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.30am - 5.30pm.
37 hours 30 minutes a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

A normal day would include:

Welcoming visitors to the office and dealing with initial enquiries
Dealing with incoming telephone calls as well as making outbound calls as required
Taking messages from clients, transferring calls and dealing with any queries
Handling correspondence from clients
Checking and dealing with emails from clients
Using office equipment such as the scanner and photocopier (full training will be given)
Typing general letters
General filing duties

What could you go on doing?

There is an opportunity for full-time employment with the successful completion of the apprenticeship as well as the potential to continue towards completing a Business Administration Level 3 qualification
You can also develop your skills further and use your technical experience and knowledge gained to progress on your learner journey in the legal and business sector

Long-term career prospects?

Interested candidates will also have the opportunity to learn legal aspects of the profession and can develop into full-time paralegals or even become full-time lawyers

How you will be supported?

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next?

New applicants to The Growth Company who meet any basic entry requirements for the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

How will you get there?

If you are taking public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Where you’ll work

First Floor, 402 Palatine Road

Northenden

Manchester

M22 4FZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship. Gain a Level 3 Business Administration qualification
How training will be delivered is to be confirmed

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Well organised
Hardworking
Keen to learn

About this company

At Primus Solicitors our focus is on providing experienced and highly personalised legal services to individuals and businesses. We are a boutique law firm regulated by the Solicitors Regulation Authority and we strive to maintain the highest ethical and professional standards representation. We are pleased to accept instructions from clients from within the country as well as from abroad in order to provide quality legal representation in all Civil Courts in England and Wales, at any stage in legal proceedings.

After this apprenticeship

Possible progression within the company and progression to the next level of apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000290904.

Apply now

Closes in 12 days (Friday 3 January)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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