Compliance Administration Apprentice

Summary

Seeking a motivated and detail orientated Administrator to join our Compliance team. The role is designed for individuals who are looking to learn and develop their skills in Compliance and Governance. The successful individual will assist in various tasks related to ensuring candidates have and maintain the required levels of Compliance to work.

Wage: £16,800 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 8.45am - 5.00pm
37 hours 30 minutes a week
Possible start date: Monday 10 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To maintain all customer records and documentation
To help with production and collation of reports
To provide support and assist where possible in answering and resolving day to day queries from candidates, answering the telephone, and responding to emails
To use online applications to validate candidates update the CRM with exceptional attention to detail
Ensure all recruitment checks are completed in line with legal and company policies
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To always comply with the letter and spirit of all Company policies in addition to the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time

Where you’ll work

Units 73/74 The Maltings Business Centre

Roydon Road

Stanstead Abbotts

Herts

SG12 8HG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HERTFORD REGIONAL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Working towards completing Level 3 Business Administrator Apprenticeship Standard
Work based learning with monthly attendance at Hertford Regional College for workshops with Assessor

Requirements

Essential qualifications

GCSE in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working
Adaptability
Microsoft Office
Willing to learn

About this company

Integrated Care Group is a recruitment agency specialising in the Healthcare sector. ICG searches, engages, and recruits healthcare professionals. As part of this process, ICG also ensure all candidates meet CQC, legal and client compliance requirements to work within their appropriate placement. Once a candidate is in a placement maintain their compliance with regular monthly and annual checks to ensure the candidate remains compliant. The team is 12 strong in a small friendly professional office based in Stanstead Abbots close to the train station.

https://integratedcaregroup.co.uk/ (opens in new tab)

After this apprenticeship

There will be opportunities for progression and a permanent position subject to performance

Ask a question

The contact for this apprenticeship is:

HERTFORD REGIONAL COLLEGE

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

The reference code for this apprenticeship is VAC1000290792.

Apply now

Closes in 16 days (Friday 21 February at 11:59pm)

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