Business Admin Apprentice

Summary

Logico NE Limited has a new and exciting opportunity for an apprentice to join one of the finest transport consultancy and training companies in the UK. The role is based at our head office in Newton Aycliffe, county Durham and you will be a part of the Compliance team.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday 8.30am - 5.30pm, Friday 8.30am - 2.30pm
37 hours 30 minutes a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Accurately inputting and updating data within our tachograph system, generating reports for customer, which highlights non-compliance.
Uploading maintenance documents to the maintenance system for each client, sending email updates as a reminder for planned services, keeping customer up to date with compliance.
Support customers with administration and compliance within their transport section
Managing digital tacho download data and feeding back identified infringements to the customer.
Answer incoming calls, handle call queries, filing, attend meetings and fulfil actions allocated within the meeting within a timely manner.

Where you’ll work

18 Parsons Court

Welbury Way

Aycliffe Business Park

DL5 6ZE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ZENITH PEOPLE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Your apprenticeship training will be a fully work-based learning programme across 18 months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a level 3 qualification as a Business Administrator.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
IT skills
Organisation skills
Team working

Other requirements

- career progression - team events

About this company

Established in 2019 by our managing director, Lisa Fleming, we have grown rapidly to a successful, award-winning team of seven employees, providing the highest quality transport compliance and training services to businesses across the UK. We're the only DVSA Earned Recognition Scheme approved auditors in the north east and with an award-winning track record!

After this apprenticeship

Career progression, training and development opportunities within the business. Logico NE Limited are looking for ambitious individuals who show the motivation and hunger to be part of their future talent.

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