IT Support Apprentice

South Kesteven District Council

Grantham, NG31 6TT

Closes in 26 days (Tuesday 31 December)

Posted on 3 December 2024

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Summary

Apprenticeship to learn all the core area of the IT Support Service. These are : • Customer Support • Diagnosis • Installation • Teamwork

Annual wage
£12,313.60 to £22,010.56 a year

Minimum wage rates (opens in new tab)

Training course
IT solutions technician (level 3)
Hours
37 hours per week as standard, no weekends.

37 hours a week

Possible start date

Friday 31 January

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • To facilitate a quality customer support environment by means of a quality “help desk”
  • To install, configure, support and maintain a variety of hardware and software products within the ICT team
  • To assist in the administration of the IT Services department
  • Contributing to the delivery and development of the IT Service

Where you’ll work

The Picture House

St. Catherines Road

Grantham

NG31 6TT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GRANTHAM COLLEGE

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Team working

About this company

At South Kesteven District Council, we want to change people's lives in meaningful ways by becoming the best District in which to live, work, and visit. And it's our people in TeamSK who make it all possible

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Upon completion of this apprenticeship you will have the opportunity to become a 1st Line Support Officer in the SKDC IT Team, from this you can progress in to other areas of IT.

Ask a question

The contact for this apprenticeship is:

GRANTHAM COLLEGE

The reference code for this apprenticeship is VAC1000290418.

Apply now

Closes in 26 days (Tuesday 31 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.