Business Administrator Apprentice

Summary

North London Garages GTA are seeking an individual with strong communication skills, interpersonal skills and has excellent attention to detail. If this sound like you, and you are looking for a career in administration and an opportunity for personal growth, then APPLY NOW!

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am to 5pm
35 hours a week
Possible start date: Monday 27 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties and responsibilities include:

Respond to telephone and face to face enquiries, providing a high standard of customer service
Solve queries/problems or redirect to correct person
Respond to generic emails, direct correspondance to correct person or resolve queries
Use computer-based systems as appropriate in performance of duties
Update and maintain the company database, ensuring information is current and appropriate
Compile, maintain and update files and records, both paper and electronic, including filing and archiving
Liaise with internal and external clients as required
Service meetings; including booking rooms, minute-taking and processing, meeting preparation, arrange refreshments, course bookings and manage visitors

Where you’ll work

39 REDBURN INDUSTRIAL ESTATE

WOODALL ROAD

ENFIELD

EN3 4LQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LONDON GARAGES GTA

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Creative
Initiative
Non judgemental
Patience
Ability to prioritise work

About this company

With over 50 years’ experience in the Motor Industry, North London Garages GTA is the largest independent motor vehicle training provider in London.

https://www.nlggta.co.uk (opens in new tab)

After this apprenticeship

This role comes with the opportunity of personal growth:

Financial Assistant
Project Coordinator
Junior Office Manager
Data Entry Assistant

Ask a question

The contact for this apprenticeship is:

NORTH LONDON GARAGES GTA

Joanne Wason

joanne.wason@nlggta.co.uk

02088056967

The reference code for this apprenticeship is VAC1000290039.

Apply now

Closes in 11 days (Thursday 2 January at 11:59pm)

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