Level 3 HR Support Apprenticeship - London Basketball Association – Find an apprenticeship

Summary

You will assist in developing and implementing essential HR and operational strategies, initiatives, and efficiencies aligned with overall business goals. This role involves supporting recruitment activities and managing various liaison aspects within the recruitment process. You will also provide administrative support to the Head of HR

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday, 10am to 4pm, 30 hours per week (1 hour unpaid lunch break)
30 hours a week
Possible start date: Wednesday 29 January
Duration: 1 year 8 months
Positions available: 3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Liaise with various external 3rd party internship providers to arrange interviews with upcoming interns from various locations around the world. The LBA is heavily reliant upon interns to add valuable support and contribution
Update internal databases with new employee information, including contact details and various employment forms
Update internal databases with new employee information, including contact details and various employment forms
Keeping our training matrix up to date – keeping staff training up to date
Monitoring policy and procedures expirations
Gather payroll data like leaves, working hours, leave and bank accounts
Screen CV and application forms
Schedule and confirm interviews with candidates
Post, update and remove job ads from job boards, careers pages and social networks
Prepare HR-related reports as needed
Address employee queries about benefits (like number of remaining vacation days)
Review and distribute company policies in digital formats or hard copies

Where you’ll work

Grand Union Studios

332 Ladbroke Grove

London

W10 5AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.

Milestone 1. Business Understanding – (HR Functions, My organisation, David Ulrich Model, Right and Legislation/ Policies)
Milestone 2. Core Behaviours – (Ethical Principles, Professional Values, Self Awareness, time management, feedback and Reflection)
Milestone 3. Evidence Based Practice – (Principles of Analytics, Data, Absence, Maintaining records and Reporting)
Milestone 4. Team Work and Process – (Decision Making, Problem Solving, SWOT Analysis, Change and Impact of Change, business culture and conflict management)
Milestone 5. Service Delivery and Communication – (HR systems and processes, Recruitment, Essentials of people, reward/ development)
Milestone 6. Prep for End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Non judgemental
Patience

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

The London Basketball Association (LBA) is a community-focused organisation dedicated to promoting basketball as a tool for social change across London. It aims to make basketball accessible and inclusive for all, particularly targeting disadvantaged communities. The LBA runs programs to encourage personal development, physical fitness, and community engagement through basketball, as well as initiatives focused on education, employment, and social inclusion.

After this apprenticeship

Future career opportunities

Ask a question

The contact for this apprenticeship is: