College Administrator Apprenticeship

Summary

We seek a full time Administrator for our busy college office as part of our friendly energetic admin team, providing a superb service, covering all aspects of the smooth running of the main college office. Using excellent communication and IT skills, you will prioritise a varied tasks in a face-paced college office environment.

Annual wage

£15,340 a year

Minimum wage rates (opens in new tab)

Salary review after 6 months

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 6pm Saturdays 9am-5pm (You will work every other Saturday)

37 hours a week

Possible start date

Monday 27 January

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Act as first point of contact in response to telephone and face-to-face enquiries and pass on messages in a timely manner
Ensure reception area is tidy and presentable, with all necessary stationery and material
Housekeeping duties including vacuuming carpets and maintaining a clean and sanitary kitchen and rest room area
Open, sort and distribute incoming mail and post outgoing mail
Operate the school office email account and ensure all e-mails are dealt with efficiently and in a timely manner
Provision of admin, clerical and secretarial duties as required
Support the Senior Leadership Team (SLT) as required
Run the Director's diary
With Operations Managers develop and update standard operating procedure documents for all administrative processes
Produce lists, information and data as requested by senior staff or external agencies (e.g. SAR data, placements, employer lists, reports etc)
Update records on IT systems
Follow up on all student enquiries and book appointments for prospective learners to come in for interviews, assessments and enrolment
Provide administration support to the referrals and admissions processes of new students
Assist students with advanced learner loan, funding and bursary application
Maintaining a record of student registration and certification
Regular auditing of student records and information
Undertake word-processing of letters and reports as required
Responsible for daily student attendance recording
Providing advice and guidance to learners and assisting with student welfare
Assist with organising the college graduation ceremonies
Conduct any other duties commensurate with the post as required

Where you’ll work

12-14 WELLINGTON STREET

WOOLWICH

GREATER LONDON

ENGLAND

SE18 6PE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE RECALVI ENTERPRISE LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Apprenticeship Level 3
Functional Skills in English and maths if required
Training is one day per week at the college

More training information

You are required to complete 6 hours hours of training each week. You will have classes, group activities and one to one with your tutor

Requirements

Essential qualifications

GCSE in:

English (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Patience

About this company

JFC Training College established in 2006 is a further education institution offering students a wide range of high quality UK recognised qualifications.

Company benefits

Free gym membership

After this apprenticeship

The right candidate could progress into a variety of roles, such as:

Senior Administrator
Junior Manager
General Manager

Ask a question

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