Business Administration Apprenticeship

Summary

Are you looking for a rewarding role where you can develop your career in Administration? We are looking for reliable, friendly and professional people who share our values of Kind, Supportive and Trusted.

Annual wage: £21,415 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday between the hours of 9.00am - 5.00pm. Exact working pattern to be confirmed.
36 hours a week
Possible start date: Monday 13 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You'll support the Business Relationship Manager and provide administrative assistance in a variety of tasks including invoice processing, recruitment and maintaining staff records. It's a busy role where every day is different.

Our Administration Assistants are the face of our reception area and your daily roles and responsibilities will include:

Greeting visitors
Answering telephone queries professionally and courteously
Showing care and support to our residents and their families

Surrounded by landscaped gardens in South Croydon, Surrey, James Terry Court is a short walk from local bus and train services. There is free parking on site.

James Terry Court provides residential care, nursing and residential dementia support for up to 76 residents with permanent care or short stay respite breaks.

Our in-house Training Manager will be on hand to support you through your induction programme. The learning and development team will be ready to help you develop your career in social care and give you the tools you need to flourish and grow. We have an award-nominated wellbeing scheme and we support our staff to achieve the most out of every day working with us.

Where you’ll work

James Terry Court

90 Haling Park Road

South Croydon

Surrey

CR2 6NF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Appreticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Organisation skills
Team working

Other requirements

The key dates provided should be used as a guide only, should the position be filled, the vacancy will close.

About this company

Caring has been our way of life since 1842 and we provide a home for over 1,000 people across England and Wales - while supporting many more. Whether people need residential care or nursing care, residential dementia support or limited sheltered accommodation, we care for them professionally and kindly.

http://www.rmbi.org.uk (opens in new tab)

Company benefits

Free meals at work Free car parking Paid induction & mandatory training Free DBS Discounts off your weekly shop, gifts and days out Cash plan with payment for eye and dental care Pension scheme 28 days paid holiday Ongoing career development

After this apprenticeship

Ongoing training and career development

Ask a question

The contact for this apprenticeship is:

James Terry Court - RMBI Care Co.

Emma Waghorn

emma.waghorn@rmbi.care

020 8688 1745

The reference code for this apprenticeship is VAC1000289978.

Apply now

Closes in 24 days (Sunday 29 December at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents