Business Administrator/Sales Apprentice

Summary

We are actively looking for an enthusiastic and confident Business Administrator/Sales Apprentice to join our growing team. We are looking for excellent communication skills a telephone manner and a driven/ determined, self-motivated individual. The role involves admin duties, dealing customers and working in a team.

Annual wage

£11,648 a year

Minimum wage rates (opens in new tab)

Paid monthly

Training course

Business administrator (level 3)

Hours

Monday to Friday 8 hour shifts. Exact hours will be discussed at the interview stage.

35 hours a week

Possible start date

Sunday 5 January

Duration

1 year 1 month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Contacting new customers to explain the advantages of buying their company’s products or services
Maintaining excellent working relationships with existing customers
Building and maintaining a steady growth of new customers
Being the first point of contact for customer issues
All general administrative duties (data base, telephone calls, emails, correspondance, filing)
Maintaining excellent working relationships with existing customers
Quoting rates to customers and negotiating as and when required
Working closely to a budget as set by the Sales Director
Close working relationships with suppliers
Close working with relationships with the Telesales Department
Being the first point of contact for customer issues
Working towards team and individual incentives
Ensuring repeat customer business with the use of investments
Negotiating with customers and suppliers to achieve the best price for both the company and the customer
Self-management of expenses, mileage and budget
Responsible for own administration
Attendance at monthly meetings and bi-annual conferences
Ensure that excellent customer relationships are maintained, by being available for customer queries as and when required
Liaison with the Sales Director on a continuous basis
Identifying and developing improvements to your customer area
Build and maintain a close working relationship with the staff across the company
Support in the promotion of business mission
Build and maintain close working relationships with suppliers and customers
Ensure that deadlines and objectives set
A strong and continuous focus on business development
Building and maintaining excellent customer relationships
Forward planning for business needs

This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties which may change time to time in order to reflect business need or for the company’s continuous improvement.

Where you’ll work

The Urban Building 3-9

Albert Street

Slough

Berkshire

SL1 2BE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will complete the Business Administrrator Apprenticeship Standard Level 3 and the Functional Skills in Maths and English (if you do not have the GCSEs/GCSE grades or equivalent)

Training will be carried out within the workplace, there is NO day release.

Training will be carried out every 2-4 weeks

More training information

Davidson Training UK Ltd will deliver all off-the-job training working alongside the employer.

The practical training will last for approximately 12 months with End Point Assessment being conducted in month 13.

You will have access to an eportfolio which will have resources and activities built in to assist you with the development of your knowledge and skills

Requirements

Desirable qualifications

GCSE in:

English (grade A*-G (1-9))
Maths (grade A*-G (1-9))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Self motivation and drive

Other requirements

Can start immediately To have the ability to commute

About this company

We supply staff to healthcare service providers, rehabilitation units including hospitals, and other institutions that provide public or private health care and nursing services.

https://remedysupport.co.uk/ (opens in new tab)

After this apprenticeship

If successful then a full time position within the organisation.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC1000289901.

Apply now

Closes in 28 days (Thursday 2 January at 11:59pm)

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