Bus Driver Apprenticeship

Summary

We are assembling an elite team of bus drivers to make a meaningful impact in Greater Manchester. Enrolling as a trainee with our business also gains you a nationally recognised qualification, via our elite apprenticeship programme.

Annual wage

£23,712 a year

Minimum wage rates (opens in new tab)

Salary increase to £15 per hour after 1 years' service

Training course

Passenger transport operative (level 2)

Hours

Shift work to be confirmed.

38 hours a week

Possible start date

Saturday 1 February

Duration

1 year 1 month

Positions available

200

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Navigate your mighty bus through the bustling streets of Greater Manchester, ensuring smooth and safe transportation for our diverse range of passengers
Act as the friendly face of our business, delivering first-class customer service with a can-do attitude, putting a smile on every passenger's face
Embrace your role as a community ambassador, fostering positive connections and making a difference in the lives of our passengers
Execute precise manoeuvres and pilot challenging routes with the finesse of a seasoned veteran
Collaborate with fellow elite drivers and support staff, working as a tight-knit unit to exceed performance targets
Uphold the highest standards of professionalism, discipline, and camaraderie, reflecting the spirit of an elite driver
Attend a series of workshops delivered by industry experts

Where you’ll work

Weston Street

Bolton

BL3 2AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REALISE LEARNING AND EMPLOYMENT LIMITED

Your training course

Passenger transport operative (level 2)

Equal to GCSE

Course contents

Maintain safe and compliant working practices and travel environments, in accordance with regulation and organisational requirements.
Prepare own work area to support safe and efficient delivery of transport services.
Recognise and manage inappropriate passenger/public activity to maintain the integrity of the transport service.
Identify passenger/public behaviour that indicates vulnerability and respond to help keep them safe.
Respond to incidents and emergency situations in line with requirements.
Identify potential incidents, breaches of security and emergency situations, and take appropriate action to ensure safety.
Prepare for your next shift in accordance with operational requirements and own organisations procedures.
Assist vulnerable passengers who require help, using specialised equipment or systems where necessary.
Respond to enquiries and complaints in line with expected own organisation requirements.
Diagnose passenger related issues to provide accurate advice and support.
Educate passengers to keep safe within the travel environment.
Select from a range of communication methods to tailor messages to the audience.
Utilise available equipment and systems in accordance with operational requirements.
Stop a vehicle to reduce the risk to those potentially affected by an emergency situation.
Recommend an impartial travel solution balancing the passengers circumstances with potential routes, network operations, and available tickets.
Promote the benefits of products and services to eligible passengers.
Determine and sell appropriate products and services to passengers.
Handle cash in accordance with regulations.
Account for the balance of payments during your shift.
Identify and respond to onboard environmental circumstances, for example degraded operations
Carry out ticket checks within limits of responsibility & when practical to do so.
Ready the service for turnaround in line with procedures.
Receive and dispatch services in line with procedures and prevailing circumstances.
Maintain safe and compliant working practices and travel environments, in accordance with regulation and organisational requirements.
Prepare own work area to support safe and efficient delivery of transport services.
Recognise and manage inappropriate passenger/public activity to maintain the integrity of the transport service.
Identify passenger/public behaviour that indicates vulnerability and respond to help keep them safe.
Respond to incidents and emergency situations in line with requirements.
Identify potential incidents, breaches of security and emergency situations, and take appropriate action to ensure safety.
Prepare for your next shift in accordance with operational requirements and own organisations procedures.
Assist vulnerable passengers who require help, using specialised equipment or systems where necessary.
Respond to enquiries and complaints in line with expected own organisation requirements.
Diagnose passenger related issues to provide accurate advice and support.
Educate passengers to keep safe within the travel environment.
Select from a range of communication methods to tailor messages to the audience.
Utilise available equipment and systems in accordance with operational requirements.
Stop a vehicle to reduce the risk to those potentially affected by an emergency situation.

Your training plan

Passenger Transport Operative Level 2 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills

About this company

Go North West was incorporated in 2019 following the acquisition of the Queens Road depot from First Group. With over 300 buses operating across our network, our aim is to focus on the needs of commuters and leisure travellers alike and provide a service that really focuses on improving customer experience. Go North West is also part of Go-Ahead Group plc, one of five major groups involved in running buses in the UK.

http://www.gonorthwest.co.uk (opens in new tab)

Company benefits

Comprehensive training through our esteemed Elite Driver Academy, TOTUM apprentice card, Progression opportunities available, Hapi, our employee benefit scheme, Free bus travel on our services Pension scheme, Employee Assistance Program.

After this apprenticeship

Bus driver with Go North West

Ask a question

The contact for this apprenticeship is:

REALISE LEARNING AND EMPLOYMENT LIMITED

The reference code for this apprenticeship is VAC1000289848.

Apply now

Closes on Friday 31 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents