Apprentice Office Assistant
Nicholson Group
St Helens, WA10 1PP
Closes in 19 days (Friday 10 January at 11:59pm)
Posted on 29 November 2024
Contents
Summary
This is a fantastic opportunity for an individual eager to gain hands-on experience in property management and administration while working in a fast-paced, professional environment
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday: either 8am-4pm or 9am – 5pm
40 hours a week
- Possible start date
-
Thursday 16 January
- Duration
-
1 year 9 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Assisting with general office tasks, including filing, data entry, and maintaining organised records
- Managing incoming and outgoing post efficiently
- Coordinating tenant referencing processes with accuracy and professionalism
- Preparing, reviewing and ensuring the timely execution of tenancy agreements and contracts
- Handling emails and letters, ensuring professional and prompt correspondence with clients, tenants and service providers
- Scheduling and confirming appointments for property viewings, client meetings and maintenance visits
- Taking minutes during meetings and distributing them accurately to relevant stakeholders
- Aiding with managing the company’s social media accounts to promote services and engage with the community
Where you’ll work
Beecham Building
Water Street
St Helens
WA10 1PP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ST HELENS COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- The apprenticeship will be delivered within the workplace with onsite visits every calendar month
More training information
- Functional skills delivered on college premises if required
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C & Above)
- English (grade Grade 4/C & Above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Professional & friendly
- Proactive & willing to learn
Other requirements
Driving licence and ability to drive would be preferred but not essential
About this company
Nicholson Group are a dynamic and growing property development and letting agency.
After this apprenticeship
- This is a fantastic opportunity for an individual to gain hands-on experience in administration and property management & opportunity to progress to Property Manager or Office Manager
Ask a question
The contact for this apprenticeship is:
ST HELENS COLLEGE
Carolyn Mason
CMMason@sthelens.ac.uk
01744623521
The reference code for this apprenticeship is VAC1000289758.
Apply now
Closes in 19 days (Friday 10 January at 11:59pm)
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