Business Administration Apprentice

Summary

BPHA Limited are looking for a self motivated and eager to learn Business Administration Apprentice. You will support the provision of an efficient, effective and customer focused business and facilities service provision to all BPHA colleagues.

Annual wage: £19,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, We work on a rota basis when in the office covering shifts of 7.30am - 3.30pm, 8.00am - 4.00pm and 9.00am - 5.00pm.
37 hours a week
Possible start date: Sunday 5 January
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

A typical day at bpha involves:

Sorting, opening and scanning all incoming correspondence; printing, collating and preparing items for posting
Responding effectively to requests for business services such as, but not limited to, printing a variety of documents, key provision, security card preparation and issuing and dealing with equipment faults
Preparing the office at the beginning of the day ensuring that meeting rooms are set up and the kitchen area is tidy and re-stocked with refreshments
Raising purchase orders
Adding invoices to our finance system and matching them to purchase orders
To support the provision of an invoice scanning and processing and central purchasing function to the organisation
Ensure all incoming correspondence is sorted, scanned, and distributed and all outgoing correspondence is printed and collated in line with agreed procedures and targets. Ensure that outgoing correspondence leaves the office at the end of the day
Respond effectively to requests for business services including reprographics, key provision, security card issuing, dealing with equipment faults and other facilities tasks
Assist with the preparation and upkeep of the office ensuring that meeting rooms are set up the kitchen is well stocked and tidy and that refreshments are ready to be provided for meetings
Participate in being a point of contact for customers, visitors and deliveries that attend the site
Support the purchasing of equipment and supplies, to ensure value for money and ensure budget availability; raise purchase orders, ensuring items are received and that financial systems are accurately updated to reflect this
Help to ensure that stocks such as stationery, cleaning products, employee refreshments and consumables are maintained and available when requested. Source ad hoc items on request
Assist with scanning and indexing invoices in line with agreed procedures
Assist with matching invoices to purchase orders in the finance system and submit them for payment, ensuring accuracy and adherence to procedures
Support the co-ordination of the collection and return of archive boxes from the archive facility
Ensure the records for records management are kept up to date with important levels of accuracy
Help to conduct searches and extract data and documents from internal systems to support DSARs
Participate in projects relevant to the role of improving or enhancing systems and processes

We can offer you:

A generous contributory pension scheme
Private health care
Free life assurance
Access to an extensive suite of wellbeing services and tools including a digital gym
Opportunities for learning and development
Discounted gym membership
Retail discount scheme
Hybrid Working

Please note the successful candidate will need to complete a basic DBS application.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Where you’ll work

Bpha Ltd, Bedford Heights, Manton Lane

Bedford

MK41 7BJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MILTON KEYNES COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Training with Milton Keynes College
Ongoing training, support and development with the employer

Requirements

Essential qualifications

GCSE or equivalent in:

5 GCSEs (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Communication skills
Customer care skills

About this company

bpha is a Housing Association and a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership. We build communities where people can live happily in a home they can afford. We believe in putting people at the heart of everything we do. Whether it’s our colleagues, or our residents, customers and partners – people are always the driving force behind it all. As a bpha employee, you’d be joining over 500 passionate and valued colleagues, in a huge variety of roles – from Caretakers and Customer Service Advisors, to Software Developers and Surveyors. All working together, to achieve our mission and deliver quality service for over 19,000 homes and a more than 33,000 residents (and counting!).

After this apprenticeship

On successful completion of your apprenticeship a full-time position could be offered

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

The reference code for this apprenticeship is VAC1000289737.

Apply now

Closes in 15 days (Friday 20 December)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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