Apprentice business administrator

City Stone London

Sutton, SM3 9RN

Closes in 13 days (Wednesday 18 December)

Posted on 28 November 2024

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Summary

We are looking for a business admin apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.

Annual wage
£15,704 a year

Minimum wage rates (opens in new tab)

£7.55-£8.00 ph

Training course
Business administrator (level 3)
Hours
To be confirmed.

40 hours a week

Possible start date

Thursday 19 December

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Communicating over the telephone with customers, clients and colleagues.
  • Managing email inboxes.
  • Use excellent customer service continuously.
  • Organise and report data.
  • Use of spreadsheets.
  • Managing in-house computer systems.
  • Filing, scanning and archiving documents.
  • Answering incoming calls to the office.
  • Dealing with post.
  • Data entry
  • Use of bespoke software.
  • Any other admin duties as requested.

Where you’ll work

Unit 5

Sandiford Road

Sutton

SM3 9RN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WOODSPEEN TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training.

Requirements

Essential qualifications

GCSE in:

  • English and Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

Other requirements

Please consider travel times before applying

About this company

We are City Stone Ltd, a Stone Work company with 30 years of experience in creating high quality, professional Stone Work. We pride ourselves on delivering the highest quality service to our customers, from the quality materials we use in our work to our expert installations, we aim to make you feel completely satisfied when choosing us. We offer a wide range of services here a City Stone Ltd, whether you need work in your Kitchen or whether it is in your Bathroom, we are here to help. Take a look at our full range of services here. We are one of the leading Stone Work companies in London, providing our customers with a wide range of materials to choose from including; Granite, Marble, Tiling, Limestone and many more.

http://www.citystone.london/ (opens in new tab)

After this apprenticeship

  • Permanant position within the company
  • Further apprenticeship opportunities

Ask a question

The contact for this apprenticeship is:

WOODSPEEN TRAINING LIMITED

April Morten

April.morten@woodspeentraining.co.uk

07483178087

The reference code for this apprenticeship is VAC1000289727.

Apply now

Closes in 13 days (Wednesday 18 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.