Administration Apprentice

Summary

This is a fantastic opportunity to work for and train with a welcoming, friendly and creative school as an Administration Apprentice. Applicants would be expected to build up the necessary skills required to provide an effective reception service, answering routine telephone and face to face enquiries, along with general admin duties.

Annual wage

£12,313.60 a year

Minimum wage rates (opens in new tab)

The salary shown is the year round rate. This position will be TERM TIME ONLY therefore figure shown is pro-rata and will actually be £10,444.00 PA.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

St Peter’s Primary School in Scarborough are seeking to appoint a hardworking, quick learner with the ability to adapt to change as a motivated Administration and Customer Service Apprentice to join the office team at the school in North Leas Avenue Scarborough.

You will be expected to be a team player and contribute to the school’s administrative, customer and support services and be the first point of contact for our parents and visitors on reception.

We would like you to:

Undertake reception and telephone duties with accuracy
Ensure that all visitors are warmly and professionally welcomed
Maintain accurate manual and computerised records, therefore have a good level of IT skills
Maintain stock and supplies, cataloguing and distributing as required
Provide general administrative and low-level financial support, therefore essential to have both maths and English of GCSE Grade 4 (C) or above
Effectively contribute to the overall ethos, work and aims of our school

We can offer:

A happy vibrant environment with the opportunity to learn a varied school office administrative and customer service role
Kind and caring ethos with high expectations
Support in your development through our personalised mentoring and coaching
A committed, cohesive, enthusiastic and supportive Trust team.

Where you’ll work

North Leas Avenue

YO12 6LX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard:

This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside weekly college attendance
Where a business administrator has not already achieved Level 2 English and maths (or equivalent), they must do so before taking the end-point assessment
After approximately 18 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative
Patience

Other requirements

All post holders are subject to appropriate vetting procedures and a satisfactory enhanced disclosure and barring disclosure.

About this company

St Cuthbert’s Roman Catholic Academy Trust is made up of a group of fifteen schools including the secondary schools St Mary’s College in Hull, St Augustine's in Scarborough and thirteen primary schools: in Hull there is St Mary Queen of Martyrs, Endsleigh Holy Child, St Vincent's, St Richard's, St Thomas More, St Anthony's and St Charles' and then in Scarborough St Peter's primary, St George's primary, Our Lady & St Peter's in Bridlington, St John of Beverley primary, St Mary's Market Weighton and St Mary & St Joseph in Pocklington. All of the schools are working together to provide the best opportunities for every child.

https://stpetersrcprimary.co.uk/web/index.php (opens in new tab)

Company benefits

As detailed above this job is term time only therefore all school half term and term breaks you will not be at work.

After this apprenticeship

Possibility of permanent employment and going on to complete further qualifications

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Phil Armitt

parmitt@craven-college.ac.uk

01723588072

The reference code for this apprenticeship is VAC1000289592.

Apply now

Closes in 14 days (Thursday 19 December at 11:59pm)

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