Business Administrator Apprentice

Summary

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

If aged 19 or over after 12 months of employment, you will then be paid the National Minimum Wage for your age. The National Apprenticeship wage increases in April 2025.

Training course

Business administrator (level 3)

Hours

Monday- Friday 9:00am- 5:30pm

37 hours a week

Possible start date

Wednesday 8 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. Your role will be to support the Information and Guidance team and Sales team with daily administrative tasks, including receiving and chasing enrolment paperwork, compliance checks and liaising with the MIS team
You will be responsible for updating our relevant CRM systems in an accurate and timely manner. You will support the IAG manager with daily administrative tasks, compliance checks and uploading to our relevant CRM systems
Administration
Reviewing actions received by the MIS team and chasing missing information, signatures, and documents within 24 hours of receipt of packs passed back to Training Advisors
Entering data into our PICS system to support with the preparation of enrollment paperwork
Reviewing non-compliance reports. Support the Training Advisors to correct non-compliance issues in a timely manner and updating these reports
Working on projects alongside the IAG Manager and Sales Manager
Calling settings to chase enrolment documents prior to TA meeting
Confirming enrolment meetings via telephone, liaising with settings and learners
Compliance checking of data entered into the Digital Apprenticeship Service portal
Sending of funding to employers and supporting them to use the Digital Apprenticeship website
Assisting other members of the wider Admin team as and when necessary
Complying with the data protection rules at all times
Taking meeting minutes and keeping an accurate log of these
Updating Smartsheets and trackers to support the Sales team and IAG Manager
Keeping up to date with ESFA rules and regulations and Ofsted requirements
Invigilating of initial assessments when needed
Hold overflow enrolments to cover training advisor sickness or annual leave
Self-development
Taking full ownership of all work assigned, ensuring it is completed in-line with agreed time frames and to company standards
Asking senior colleagues questions to gain a better understanding of areas where you may require extra support, coaching and development
Working alongside other teams within the company to achieve the overall goals of Parenta
Willingness to take on tasks that take you out of your comfort zone

Where you’ll work

1st Floor Stratford House Waterside Court Neptune Way Medway City Estate Rochester ME2 4NZ

ME2 4NZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be completed remotely via teams with an assigned Educator from Heart Of England Training

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Non judgemental

About this company

Parenta’s extraordinary journey started in 1999 when we embarked on a mission to revolutionise the world of early years childcare. Evolving from humble beginnings as a simple nursery website provider, we have since transformed into the foremost authority and solutions provider to the early years sector. But we haven’t stopped there. Not only have we expanded our innovative nursery software products, but we’ve also become the UK’s largest provider of childcare apprenticeships. Every year, we empower almost 3,000 learners to achieve their qualifications. Throughout the years, we’ve had the privilege of collaborating with thousands of childcare providers; equipping them with the essential tools and support needed to deliver exceptional childcare. We take immense pride in the partnerships we form with each and every one of our customers and together, we craft the foundation of an extraordinary start in life for our children

http://Parenta.com (opens in new tab)

After this apprenticeship

It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC1000289591.

Apply now

Closes in 6 days (Wednesday 11 December at 11:59pm)

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